• Perform HRIS system implementations and client consultations within the implementation time frame• Implement open enrollment changes for over 100 companies simultaneously each year• Create and maintain user guides, training documents, and tutorials for internal and external users• Serve as subject matter expert on the use of Employee Navigator and isolved benefits enrollments and administration• Perform quarterly client analysis to ensure accuracy of the data based on client expectations and contracts• Created processes that increased efficiency of building and renewing benefit clients on the enrollment platforms by 100%

• Build medical, dental, vision, life, disability, critical illness, hospital, and accident plans for over 100 companies on benefit enrollment platforms such as isolved and Employee Navigator• Manage the implementation of 1-2 new companies each month on benefit enrollment platforms• Initiate and manage EDI carrier feeds for over 30 companies• Prepare enrollment systems for open enrollment for over 100 companies

• Manage LinkedIn, Facebook, Pinterest, and blog for the company• Support annual open enrollment process, including maintaining the accuracy of the open enrollment materials• Provide continuing employer and employee benefit support to over 20 companies

• Perform shooting, editing, and graphic design for videos• Brainstorm and pre-visualize projects for marketing concepts• Provide outstanding customer services to clients to ensure that the clients' expectations are always met• Manage Instagram, Facebook, and YouTube channel, editing and posting short videos and pictures to increase online presence

• Created learning experiences that equipped new and long-term employees to excel in their work environments through expert classroom instruction, on floor mentoring and one to one skills coaching• Tracked and analyzed training programs by examining performance. Recommended changes to training programs and/or solutions to known problems.• Produced training videos, product release videos, courses, and certifications for internal use• Managed and coordinated the new-hire onboarding process for over 100 new hires• Revitalized training and certification engagement through promotions & creative marketing

• Created, edited, and formatted financial statements and audit committee reports• Prepared memos, invoices, and marketing reports for potential and current customers• Provided administrative and event support to partners, managing directors, and managers

Lead weekly team meetings with a group of 9 employees. Help generate ideas for more efficient new employee training procedures.

Designed and published two websites to market future books Coded qualitative research regarding the effects of prayer in the lives of people of different religions

Created an outline for a promotional video to be used in the online crowd funding campaign Developed templates for social media marketing

Digitized and edited the updated employee training manualUpdated the daily clinical work spreadsheets.