Saud Khan Afridi Email & Phone Number

Peshawar, Khyber Pakhtunkhwa, Pakistan

Peshawar, Khyber Pakhtunkhwa, Pakistan

Khewra, Pakistan

- Developed a business plan to make a technical education institute, Ladies Welfare Centre in Khewra, self-sustainable in alignment with the dual goals of Women Empowerment and Growth with Sustainability- Evaluated and analyzed current performance and strategies including operational structure, product portfolio, internal and external stakeholder management and financial viability- Planned and designed an institutional growth program for the Ladies Welfare Centre which included… Show more - Developed a business plan to make a technical education institute, Ladies Welfare Centre in Khewra, self-sustainable in alignment with the dual goals of Women Empowerment and Growth with Sustainability- Evaluated and analyzed current performance and strategies including operational structure, product portfolio, internal and external stakeholder management and financial viability- Planned and designed an institutional growth program for the Ladies Welfare Centre which included restructuring curriculum, staff training and development, digitizing the financial structure, collaborating with the local government and a revamped context-specific sales and marketing strategy for internal and external exposure- Devised multiple operational models for the institute which results in an increase in sales by a CAGR of 18% and a 10x increase in enrollment making the institute self-sufficient and financially feasible Show less

- Spearheaded the development of a sales enablement tool for the biggest customer of the firm, Cisco, a global leader in IT solutions which brought in direct revenue of over $200k- Actively contributed individually to the software development of the product, being responsible for setting up the deployment environment on the host machine among other features- Planned architecture, design and implementation decisions for the product based on requirements directly gathered from the… Show more - Spearheaded the development of a sales enablement tool for the biggest customer of the firm, Cisco, a global leader in IT solutions which brought in direct revenue of over $200k- Actively contributed individually to the software development of the product, being responsible for setting up the deployment environment on the host machine among other features- Planned architecture, design and implementation decisions for the product based on requirements directly gathered from the customer- Led a team of six individuals ranging from beginners to experienced professionals for the two-phase project while also managing the customer interaction efforts for business development activities at Xgrid that helped nurture relationship with Cisco generating over $500k in revenue for the firm over multiple phases of the project Show less

- Maintained customer satisfaction by supporting end-to-end sales process and providing post-sales support and coaching to enterprise customers- Resolved customer issues on Zendesk Support Portal along with follow up/proposition for the fixes on JIRA (internal) tickets- Collaborated in cross-functional teams on bug resolution and feature development incorporating customer feedback and feature requests- Consulted customers and partners like Swisscom, ININ, GoDaddy for on the go… Show more - Maintained customer satisfaction by supporting end-to-end sales process and providing post-sales support and coaching to enterprise customers- Resolved customer issues on Zendesk Support Portal along with follow up/proposition for the fixes on JIRA (internal) tickets- Collaborated in cross-functional teams on bug resolution and feature development incorporating customer feedback and feature requests- Consulted customers and partners like Swisscom, ININ, GoDaddy for on the go professional services and on-site and remote training about product suite Show less

Master Of Business Administration - Mba

Bachelor Of Engineering (Be), Electrical And Electronics Engineering