Saugaat Narula Email & Phone Number

As an innovative and data-driven executive, I have been selected for global transformational roles at Fortune 500 and privately held companies with reputation for building new functions, focusing on outcomes and team building.Recognized as a diplomatic and collaborative leader, I am adept in leadership of people, bringing consensus and alignment with an eye on longer-term goals. As an advocate of continuous learning, I continually expand my knowledge basis – Currently, I am working on the Chief Digital Officer Program – Leading Transformation (12-month) and AI Applications for Growth. I recently completed Competitive Strategy and Product Strategy, Discovering, Developing, Managing & Marketing Product as a Business at Northwestern Kellogg, Chicago.DIGITAL TRANSFORMATION HIGHLIGHTSCUSTOMER EXPERIENCE (CX) DIGITAL TRANSFORMATION – Prioritized business capabilities and defined CX technology roadmap (Digital Marketing, Sales, Operations, Customer Service, and Partner Ecosystems). ERP TRANSFORMATION – Executed ERP architecture, implementation and strategy (Microsoft D365 and Oracle), with global deployments in Americas, (including Quebec), Oceania, and Europe across metals processing, construction solutions, and diverse industrial manufacturing. SUPPORT TRANSFORMATION – Implemented Application Management Services (AMS) with outsourced model and SLAs along with uniform use of helpdesk.PMO SET UP & TRANSFORMATION – Established IT PMO framework, governance, and standards, including business aligned prioritization: project management processes (such as stage gates, schedule, risk, and others), portfolio reporting while providing quality project managers.