Saul Batres Email and Phone Number

Provide Technical Support for customer programs to meet program requirements and support needs of the development team. Working knowledge of COTS and FOSS storage solution.Provide on-going maintenance and support for all existing network devices that include SonicWALL NSA 2600 Firewall, and NetGear proSafe ManagedL3 switches (XS776T,XS728T).SQL - Use SSMS with Microsoft SQL server v16,17,19. Ability to write and execute basic to advanced SQL queries to access data stored in tables. (SELECT, FROM, WHERE, JOIN). Understanding of RDBMS.Big data set manipulation, aggregation, and indexing; database design, and optimization.Administration of on-prem and cloud resources that include Windows and Linux flavors like CentOS 7,8 and Mint. Load balancing, scheduling, and migration using Ovirt Scheduler.Perform Linux builds, installs, configuration, administration, system patching, and troubleshooting of Linux and Windows servers.Perform OS Hardening using CIS Benchmarks or openSCAP for Microsoftand Linux platforms.Hands on experience with Microsoft 365. familiarity with Admin center, share point collaborations and TeamSite.Schedule installations and upgrades and maintenance accordance with established IT policies and procedures.Develop scripts to support configuration, and other infrastructure as needed.Create and configure sites, application pools, and virtual directories using Appcmd.exe in IIS.

Installation of components like motherboards, CPUs, power supply, RAM, Riser cards. Collaborate in teams to complete large batch of media tickets.(2- person verification required). This included replacing storage media drives in interfaces such as: SAN, SCSI, SAS and SATA.Familiar with running command line- tool like (nmcli,systemctl) for controlling Network Manager and manage both system and serviceconfigurations on Linux distro like RHEL. Perform hardware diagnostics (Isolation testing) on EC2, EBS, S3 storage clusters to identify cause of issue.Strong confidence working alone and in a large pods with multiple servers to maintain.Worked efficiently to maintain systems to meet SLA requirements.Analyze complex problems that required knowledge of Run Levels, ServerPost Sequence and Boot process. Experience with boot loaders such as GRUB/LI LO in a pre-boot Execution Environment.

Administrate Office 365 Services. Strong familiarity with Admin Center that include services such as: Email services, Share point Collaboration services, and Team Sites. Successfully implemented Data Migration to Office 365 SharePoint. Manage Team Site by sharing and granting access to company resources based on employee’s role.Administrate Windows Server 2003 Active Directory server. Create, and maintain Active Directory Objects. Provide support to on premise servers, as well as virtualized servers. These Include: Windows Server 2008 R2, Windows SQL server 2012, Virtualized Windows server 2008 R2, and Remote Desktop Server. Perform maintenance on hardware and software to minimize potential server crash and reduce downtime.Successfully prepared Data to perform Data Export from SQL server. Created CVS files and plan transition to newly adopted solution for our most critical application.Assist users with connectivity to VPN services.

• Perform Recovery/Backups for Production “requester” Pc’s, and Data Card Pc’s• Perform Windows update, and Windows activation• Add/ Remove users from AD server.• Procure out new equipment to new employees. • Perform inventory count. Order new equipment accordingly.• Provide diagnostics and troubleshooting services to malfunctioning Pc’s. Replace basic hardware from motherboards to hard drives.