Saulat Ali, Pmp Email & Phone Number

Jeddah, Sa

Jeddah, Sa

Saudi Arabia

I am heading IT-PMO and Governance.Responsible for overseeing project management activities, ensuring governance and audit compliance, and aligning IT initiatives with organizational goals. This involves managing:a. Project portfolios,b. Implementing governance frameworksc. Fostering collaboration between IT teams and healthcare stakeholders.

Jeddah, Saudi Arabia

Saudi Arabia

Saudi Arabia

Jeddah

Saudi Arabia

Helping clients to create a company’s identity that resonates with consumers in a way that translates into growth.Developing brand strategies by getting into mindset of target audience.Building connections between brands and their consumers, so they develop loyalty with their brand.Managing market research and ensuring all brand communication is consistent and in line with Brand Image and manage the brand perception.Brand positioning / repositioning, Brand health checks & Brand AuditsBrand alignment, making sure that clients organization and culture is living brand values and its promises.

Saudi Arabia

o Meeting and liaising with clients to discuss and identify their Branding & Advertising requirements.o Working with agency colleagues to devise Brand launch & Advertising campaign that meets the client’s brief and budget.o Presenting, alongside agency colleagues - particularly the Creative member, the campaign Concepts/Ideas and budget to the client;o To brief media, creative and research staff, and assisting with the formulation of marketing strategies; o Liaising with, and acting as the link between, the client and agency by maintaining regular contact with both, ensuring that communication flows effectively;o Negotiating with clients and agency staff about the details of campaigns;o Presenting creative work to clients for approval or modification;o Handling budgets, managing projects costs and invoicing clients;o Writing client reports;o Monitoring the effectiveness of campaigns;o Undertaking administration tasks;o Arranging and attending meetings;o Making ‘pitches’, along with other agency staff, to try to win new business for the agency.

Do extensive research to identify market trends and competition andeconomic conditions surrounding the business.Network with other small businesses to develop a support group.Attend workshops, seminars, conferences to keep up to date on thechanges in the industry.Develop a situation analysis of the company including its strengths,weaknesses, opportunities and threats to assist in the developmentplan for the future of the business.Develop a business plan for strengthening the business.

Deal with incoming problems through SRsCreating reports using excel to forward to concerned departments.Handling data using filters, pivot tables etc.Managing work by having an overview of the current status of activity through extracted reports.

Managing a team of 12 customer relations officersMaking reports on excel regarding individual performances.Working with operations department to handle and report data through logical presentation.Preparing presentations for management to give an overview of the individual performances and monthly performance of the team

Receiving customer callsAnswering customer queries and resolving the issues at hand through prompt action.Reaching set targets while ensuring qualityParticipating in team activities, arranging and cooperating to create a team spirit and motivation among team members.

Receiving customer callsSetting appointmentsRecording the requirements of customersAnswering customer queries

Recording collections and paymentsBooking accountsReceiving customer callsSetting appointments

United Kingdom

Handling customer calls related to queries.Analyzing the problem and referring to the database accordinglyHandling database to enter orders, complains and messages.Checking stockPutting forward request for incoming stock.Projecting values for stock needed in future six months/ yearly.Replacement of stockGiving after sales service.

United Kingdom

Visiting Customer on the doorstepAnalyzing the customer and communicating according to his/her age, sex, etc.Explaining the attributes of the serviceActing with patience while handling repetitive queries or explanations.Answering queries put forward by the customerConvincing the customer with the performance of the company.

Bachelors, Marketing

Intermediate, Computer Science

Education record