Professional with more than 25 years experience in a management capacity within the Latin American market & industry, including managing Information Technology areas. Management experience includes total profit and loss responsibility, budget preparation, controlling expenditures, increasing sales by technologic innovation, improving team performance, all activities of personnel supervision and management, insuring compliance with policies and established practices, interpreting regulations, developing excellent customer rapport, resolving problems, including (but not limited to) commercial and project management activities.• Personal and team goals oriented professional with management experience in coordinating Mexican and Latin American IT areas, (Infrastructure, Solutions and Telecomm) for local and global companies. • Capable of creating, managing and optimizing projects & IT teams, with more than 10 years of experience in CRM and the Latin American market.• Proved skills in workgroup selection, development and promotion, backed by outstanding results in launch, growth and planning of short as well as long term projects. • Strong negotiation, presentation and business value skills, as well as expertise in technology infrastructure, Knowledge Management, Business Intelligence and Services, with the ability to present economic value through technology projects to clients.