Saulo Ortiz Email & Phone Number

•Lead, coordinate and execute specific projects aimed at advancing La Próxima Generación Program--this program provides college access, college success, and career support to students (mostly first generation, Hispanic students)•Coordinate projects such as student recruitment, student and parent workshops, our summer internship program, projects related to the functionality and efficiency of our CRM system (Salesforce Copilot), and some social media •Serve as an academic check-in success coach to college juniors & seniors (~100 students)--ensuring students are on a successful path to graduation; additionally, serve as a coach to get not enrolled students, enrolled into college

•Evaluate, assess, administer, and provide oversight for the Próxima Generación Program; this program provides college access, college success, and career support to first generation Hispanic students•Supervise and train a team of 5 College Success Coaches who provide support to students •Evaluate, edit, and implement a Salesforce sponsored customer relationship management system for student data •Successfully standardized program goals and college success coach evaluation metrics •Successfully lead a team to recruit ~70 students for the Próx Gen Program; a 24% increase in student enrollment

•Support ~50 1st year and ~50 2nd year medical students through academic, career, & wellbeing advising/coaching •Provide academic support as a member of the Academic Success Team by meeting 1:1 with students in person and virtually to talk through study/learning strategies and tools for academic success (e.g., time management, test taking strategies, etc.). •Developed a podcast for students on Make it Stick: The Science of Successful Learning •Support students through USMLE (United States Medical Licensing Exam) Step 1 by meeting regularly with students to provide advice on how to prepare, learn and excel •Meet with students to talk about specialty/career exploration and support students along a 8-dimenstional wellness model—including social and emotional wellness •Provide academic and career success workshops (e.g., on the fundamentals of learning, exploring specialty interests, CV writing)•Co-manage the academic tutoring program through program planning and meeting with tutors •Helped to support student organizations in the absence of a student organization’s coordinator by reviewing event requests, supporting Medical Student Government and working with organization budgets

•Provide success coaching to students through resource navigation, problem solving, teaching success strategies, and providing professional career and job advice through a holistic, student centered approach•Provide academic, professional, and personal support to a group of ~500 scholars from under-resourced high schools and monitor scholarship requirements •Administer a scholar point systems designed to increase academic and campus engagement, including career engagement, which has shown to increase scholar retention rates and GPA•Co-create programs for scholars focused on career readiness, academic excellence, metropolitan impact, and campus engagement•Initiated a campus wide effort to create and evaluate programs for first generation college students, which has received recognition and a grant from the Center for First Generation Student Success •Maintain annual program budgets for first generation and scholar programs •Supervise scholar mentors, student advisory boards, student staff within the Office of Student Life, and an intern for first generation programming •Coached students experiencing academic difficulties that were referred by the University’s early warning reports•Facilitate academic study skills and student success presentations across campus and teach a first year success series

•Worked collaboratively with staff to create and execute an engaging and educational 5 week summer residential program for ~70 Grand Rapids high school students at GVSU •Mentored students and monitored student progress to ensure successful completion of the summer program •Trained and supervised 9 tutor/tutor counselors through daily meetings and individual check-ins

•Researched the perceptions of borrowing, debt, and college related decision making in first generation, low income students•Conducted focus groups•Analyzed and interpreted information

•Worked collaboratively with program staff and faculty to provide support to ~100 conditionally admitted students •Proactively track academic progress and follow up on personal needs •Meet with students to present and teach study skills, advise students on academic schedules/majors, and provide appropriate interventions/referrals for students given needs (e.g., housing, food, health insurance, etc. concerns)•Plan and implement summer Academic Success Institute (pre-semester program for conditionally admitted students)•Provide mentorship and administrative support for Recovery Camp (program for students with low GPAs)•Hire, train, and supervise 8 peer mentors and several tutors for weekly study tables •Coordinate and facilitate programming for weekly study tables and social/cultural events •Co-instruct first year seminars

•Assess, evaluate, and create proposals for additions/changes to campus recreation programs•Develop interventions to provide a more inclusive experience for students though assessment and evaluation•Educate and promote campus recreation services and assist with small group training

•Implement, facilitate, and evaluate the GVSU Parent Orientation Program•Provide welcoming and inclusive environment by answering questions and meeting the needs of ~150 parents each orientation day (total of 40 parent orientations throughout summer)•Interpret for Spanish speaking families as needed

•Taught strategies for academic success to 23 first-year students who were below good academic standing•Created presentations and taught on topics related to stress management, time management, deep learning strategies, test taking strategies, procrastination, motivation, etc.,•Met individually with students to discuss goals and plan for academic success

Greater Grand Rapids, Michigan Area

•Addressed social determinants of health by connecting underrepresented families to social services•Managed an average caseload of ~25 individual clients through regular follow up and home visits as needed •Educated community organizations and clients about Health Net programs and services via phone and in person •Participated in internal equity committee to provide continuing education to colleagues on social justice

Greater Grand Rapids, Michigan Area

•Assisted residents with activities for daily living, including transfers, housekeeping, & medication management•Provided safe, secure, and healthy environment for residents by monitoring living center, monitoring residents? health, and responding accordingly to resident injuries, falls, and changes in physical/mental health•Collaborated with other health care staff, resident assistants, and family members to meet residents? medical needs•Occasionally trained new resident assistants through education and demonstration of duties

Greater Grand Rapids, Michigan Area

•Collected data via phone on products and services (e.g., healthcare, politics)•Received continuous recognition as Senior Research Specialist for high quality and productivity

Bachelor Of Science (B.S.), Psychology, 3.8

Master Of Education (M.Ed.), Higher Education - College Student Affairs Leadership, 4.0

Education record