Saulo Calixto Bonfim Email & Phone Number

Padua, Veneto, It

Padova, Veneto, Italia

Padova, Italia

Trieste Area, Italy

System Administrator in the IT Operations and Platform team, focused on ITSM processes regarding incident, problem, and change management. Key contact point for operational service providers, supervising and coordinating their operational teams.Main activities include servers and application monitoring, incident coordination, planning and coordination of application deployment to production environment, Linux system administration, and user access management.

Treviso Area, Italy

# Systems and network administration - local network and remote offices# Installing, configuring and managing Linux/Windows servers on blade center, vSphere based environment# Phone support to ISP customers# ISP management – mail, hosting, DNS, database servers# Planning and installing a multi-link, load balanced internet connection solution# Internal tech support

# System and network administration at local and remote environments; # LAN infrastructure planning and management; # Linux/Windows server installation, configuration and management; # Planning and deployment of server virtualization using VMWare; # Maintenance of both test and production Web environments according to the developer’s needs; # IT team management - interviewing, hiring, training and supporting both Helpdesk and System/Network personnel; # Daily on-site monitoring of servers and network resources, as well as outside-hosted dedicated servers; # Infrastructure and process documentation; # Analysis of equipment and service requirements for web contents; # Analysis of technical viability for IT systems and services according to customer's needs; # Planning and deployment of internal user policy - files, network access and Internet use; # Physical security - camera monitoring system and IR sensors.

# System and network administration at local and remote environments; # LAN infrastructure planning and management; # Linux/Windows server installation, configuration and management; # Maintenance of both test and production Web environments according to the developer’s needs; # Daily on-site monitoring of servers and network resources, as well as outside-hosted dedicated servers; # Infrastructure and process documentation; # Analysis of equipment and service requirements for web contents; # Analysis of technical viability for IT systems and services according to customer's needs; # Planning and deployment of internal user policy - files, network access and Internet use; # Physical security - camera monitoring system and IR sensors.

# Management and restructuring of network equipment and services;# Linux/Windows server installation, operation, maintenance and administration along with several related tools/systems; # Mail server platform migration, from a Linux PAM authentication to a newer version, featuring MySQL-based users, anti-spam, antivirus and web management panel; # ADSL remote access server migration (Radius), from plain text authentication to a newer version, featuring MySQL-based users and web management panel; # Implementation of a web-based internal project and tool management system.

# Maintenance of customer IT environments;# Linux/Windows server installation, operation, maintenance and administration along with several related tools/systems; # Direct customer contact and technical support; # Business prospecting, analysis of technical viability for IT systems and services; # Market analysis for IT solutions; # Network equipment reselling; # Server outsourcing.

# Phone support to ISP customers; # Linux gateway installation and configuration for wireless/ADSL distributed Internet access; # On-site network troubleshooting; # Introduction to server platform experience, RAID, Data Center infrastructure; # Mail server operation, administration and troubleshooting after migrating to Linux; # Implementation of restrictive policies for sending/receiving e-mail - spam control.

# Equipment survey (computers, switches) of the university's administrative network; # System migration in student's computer centers, from Windows 95 to Windows NT Server/Workstation.