Innovation & Experience Manager At Deloitte Greenhouse
Worldwide, Oo
- Led a team of 4 designers, developers, and business analysts in researching, designing, and implementing18+ technology solution showcases for executive buyers, driving $18MM+ in innovation-related sales- Established an ongoing Agile delivery process, facilitating the definition of BU-level strategic objectives,defining MVPs, coordinating with Deloitte Innovation stakeholders, and managing execution of user stories- Coached 30+ client executives on innovation best practices, including innovation ambition mapping,human-centered design approaches, rapid prototyping, and balanced breakthrough assessment- Advised Fortune 100 executives on the impacts of AI, IoT, and robotics on MRO activities, workforceaugmentation, customer support, backend process automation, and employee onboarding- Created a resourcing pool attracting 20+ innovation-focused contributors to support ongoing Agile delivery- Facilitated alignment of strategic objectives across Deloitte Industry, Offering, Solution, and Innovationleadership to deliver innovation services under a net-new market offering- Drove end to end design & delivery of 10+ strategy sessions impacting 100+ client executives, managing ateam of market researchers, visual designers, strategic facilitators, and Deloitte SMEs- Designed technology innovation gallery, maximizing customer engagement using attention-grabbingvisuals, readily digestible content, and interactive components (AR/VR, 360 video, robotics, touch displays)- Qualified project leads with startup partnerships in the AR/VR, IoT, Robotics, and ESG spaces