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Duties And ResponsibilitiesConsultancy of the system of digital solutions of traceability Instacount PLUS and digital solutions of Group B. BraunProject Management: Coordinate and execute the installation, training and start-up of the digital solutions of Grupo B. BraunPost-sales monitoring and control of digital solutions for the management and administration of hospital assetsHealth Sciences with programming systems knowledgeSQL, biomedical database management, advanced ExcelProject management and administrationPersonal competenciesProactivityCustomer orientedTeam workEffective communicationOrganization and structure

• IT team leader in Interoperability for Costa Rica 2020 public tender. Planning within BioMérieux multidisciplinary LATAM team the training and implementation of Costa Rican Social Security.•SCRUM Team Member for Software Development, specialized in microbiology R.E.A.L. LATAM.•R.E.A.L. LATAM L-2 support.• HL7 International Certification•CorePoint Interoperability Platforms•Interoperability Leader on IMSS public tender. Planning of the intranet implementation in collaboration with CS to decrease installation time for FSE on site.•Leader of Interoperability for top customers in Mexico, LIS, middleware, infrastructure survey, negotiation with stakeholders.•Product Owner & R.E.A.L software expert. Notification and automatic alerts by email.•Improvement in workflow and productivity of the microbiology laboratory, transforming it into a paperless lab.•Support to pre-sale and surveys to identify customer needs with software demonstration.•Data management and report visualization for WHONET MEX•Creation of quick guides for FSE, FAS, troubleshooting diagrams, decision tree for Call Center. Planning and implementation of continuous training programs for FSE, FAS and Call Center team.•Continuous training for FSE in NETWORKS, VPNs, communication with DOS commands, TCP/IP and FTP protocols. Root problem analysis.• L-2 scaled communication troubleshooting for issues between hardware and software.• Installation, configuration and troubleshooting in WINDOWS Server, SQL Server, Internet Information Services (IIS Manager), Active Directory, Chrome CORS. Windows Services, configuring Task Scheduler.•Generation of Field Corrective Actions (FCA)•Export and Data Reports, Visualization of Microbiology Dashboards.•Support to the Antimicrobial Resistance program.•Support to the Infection Disease Management program.

• RS-232 & ASTM connections by Ethernet TCP/IP, Sockets, FTP using XML and HL7 for microbiology analyzers• Implementation plan for remote support sevice achievement from 20% to 70% of Installed base. • Negotiation of Security, Operability and communication with stakeholders. • Leader of Remote Suppport Center VILINK Mexico. • Implementation and support for KERNMIC software

• Fulfillment of the quarterly goal through renewal of guarantees for quality of service and customer satisfaction.• Implementation of process and control system for simulator inputs, storage and outputs. • Management of operational, logistics and systems departments.• Implementation of service orders and productivity indicators for each department ( KPI’s )• Sales reports and opportunities created using Business Intelligence and Data Visualization.

• ASMED customer recovery at risk of contract rescission; customer confidence and satisfaction are recovered through a new strategic plan. • Support in the construction of a new hospital under official Mexican standards. Support to medical fixed asset requisitions. • Department of Biomedical Engineering interim management.• Management and maintenance indicators.• Inventory and diagnosis of medical equipment in hospitals and clinics.

• VITROS Mexico Refurbishment Project. • Technical Service Center (Ortho-Clinical Diagnostics Mexico). • Telephone and on-site assistance to users of clinical diagnostic equipment in laboratory, blood bank and emergency departments.• Diagnosis and resolution of faults and/or errors in Vitros ECiQ, V250/350, V4600, Fusion 5.1, V3600/5600, AutoVUE analyzers; Hematology and immunohematology.

• ECI equipment cooler assembly problem detection. Correction at the originating level.• Telephone and on-site assistance to users of clinical diagnostic equipment in laboratory, blood bank, emergency departments.• Diagnosis and resolution of faults and/or errors in Vitros ECiQ, V250/350, V4600, Fusion 5.1, V3600/5600, AutoVUE analyzers; Hematology and immunohematology.• Support to regional level problem resolution.• Programming of policies, updates and preventive maintenance of analyzers.• Pre-Installations and support to sales team and laboratory specialists.

• Project Leader for uninterruptible power supply for the 9500 Anesthesia Unit (UA9500); Prototypes made for validation and accepted.• Correction and redesign of the UA9500 control board. Corrective action plan for already installed computers.•Support in drawing and modeling of mechanical and electronic parts for production.•Development of diagrams and installation manuals for the UA9500 electronic system.•Development of electrical-electronic designs and prototypes based on ISO-IEC, NYCE, NOM standards.

•Problem detection in the electronic system of anesthesia unit. •Promotion to Design and Development department. • Assembly, installation, configuration and calibration of MobileDart Evolution (flat panel portable X-rays). •Preventive and corrective maintenance to Plarre anesthesia machines, Nihon Kohden defibrillators, MobileDart Evolution and RadSpeed Shimadzu X-Ray devices. •Installation of 3 Shimadzu RadSpeed X-Ray rooms in IMSS clinics, single-line diagram and calculation memory.

•Ensure the correct performance of the analyzers, as well as the system with which Laboratorio Médico Polanco works.•Support and troubleshooting for branch offices.•Support and troubleshooting for end users (HelpDesk).•Link performance, servers and network monitoring.•Data backup of servers, users, and email services (Microsoft Outlook, Outlook Express).•Preventive and corrective maintenance of computer equipment.•Monitoring and operating of Instrument Manager.

•Preventive and corrective maintenance to electrical-electronic and biomedical equipment.•Training and support to personnel.•Support and assistance in laparoscopic and endoscopic surgeries.•Biomedical Engineering administrative support.