Saul Rodriguez Email & Phone Number

Hyatt Regency Mexico City

Responsible for the Human Resouces implementations of the Mexico Region supervising existen properties: Hyatt Regency Mexico City, Hyatt Regency Merida, Hyatt Regency Villahermosa, Hyatt Place San Jose del Cabo, Hyatt Place La Paz, Hyatt Place Ciudad del Carmen, Grand Hyatt Playa del Carmen, Hyatt Place Tijuana and planning the openings of Andaz Mayakoba, Hyatt Regency Guadalajara, Hyatt Place Celaya, Hyatt Place Chihuahua, Hyatt Place Aguascalientes, Park Hyatt Los Cabos and Park Hyatt Mexico City. Responsible for the Human Resources operation of the Hyatt Regency Mexico City.Recipient of the 2016 Hyatt Las Americas HR Leadership Award as Area HR Director and the 2018 Hyatt Las Americas HR Leadership Award as HR Team Hyatt Regency Mexico City.Responsible for the design and implementation of the Pilot Colleague Wellness Pilot in Mexico City.Member of the Inclusion and Diversity Latin America Committee and implementing 4 I&D Chapters in Mexico City. Recipient of 2 I&D Certification Gilberto Rincon Gallardo and ranking 4 years in a row in the Expansion "Top Companies" to work for in Mexico.

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Burj Khalifa, Downtown, Dubai, Uae

Armani Hotel and Residences Dubai – Burj Khalifa At.mosphere Restaurant – Burj Khalifa Burj Health Club – Burj Square Director of Human Resources of the 3 Business Units of Emaar Hospitality Group.Increasing the HR Interdepartmental Satisfaction over 50 points during 2012.Reducing Turnover from 2011 to 2013 21.9%Implement strategies to reduce Payroll Cost over 15%.Reengineering the recruitment process to improve quality of service and level of talent retention.Create a Talent Base Manning with an annual recruitment trip plan and he implementation of a Hospitality Students Internship program.Improve the communikcation and recognition programs.

Rosewood Hotels & Resorts (Mexico) Regional Director of Human Resources Rosewood Mayakoba, Riviera Maya, México (Opening) Rosewood San Miguel de Allende, México (Opening) Las Ventanas al Paraíso, Los Cabos, MéxicoAchievements/Highlights:∑ Create a talent-based hotel with the best service oriented individuals in the market place. Interviewing over 6,000 individuals to select 450 Internal Guests only for Rosewood Mayakoba during opening. ∑ Achieve the lowest turnover in the Riviera Maya. In a Market Place with an average of over 100% turnover per year, we will closed below 38%.∑ Create HR practices to increase loyalty and retention. ∑ Create an excellent Mass Hiring Process with a Full campaign to attract the best talent in the region∑ Create a flow chart process to implement apply the one day selection process including the Anti-doping test.∑ Prepare opening strategies (manning, salaries, recruitment plans and the whole HR processes) for the new Opening in Rosewood San Miguel De Allende (opened February 4th, 2011), ∑ Implement the Training processes, the departmental training on service sequences and reach top performance service to be awarded, during our first year of operation one the 20 Best Resorts in the World by Conde Naste, and one of the 50 Sexiest Hotels SPA in the world for Brides Magazine with great reviews mostly about the staff and service levels. Also named in 2009 #1 Resort in Mexico and # 18 in the World by Travel & Leisure. Awarded with more than 15 Industry Recognitions including the 5 Diamonds Award two years in a row.

Hilton Cancun Golf and SPA Resort Director of Human ResourcesResponsibilities:∑ Responsible for planning and organizing the Human Resources Division and develop and implement a plan for improvement of HR practices.∑ Organize the analysis of polices and procedures, staffing levels, Salary and Benefits Structure, Market Salary Surveys, Recruitment and Selection practices to create a plan to move to a Talent, Quality based organization. ∑ Develop and implement a Plan to improve Employee Satisfaction and Quality of Life in the workplace to be reflected in Hotel Balanced Score Card.∑ Organize and design training initiatives in line with Hilton Corporation to develop the talent of our Team Members in an environment that promotes growth, career opportunities and talent retention.∑ Supervise the process of work permits, residence visas for expatriates and their families.∑ Administrate Payroll and HR Budget to obtain the highest ROI to have a positive impact in Hotel Profitability. ∑ Ensure Hilton Human Resources Brand Standards are implemented and play a role in the Service Level, Guest and Employee Satisfaction and Hotel Goals. Achievements/Highlights:∑ Create a talent-based hotel with the best service oriented individuals in the market place. ∑ Celebrate the 2004 Top Performance Resort and the Connie Award for profitability and level of service scores in the company.∑ Improve Employee Satisfaction Score from 72% in 2004 to 92% in 2006.∑ Implement the Best Emergency Evacuation and Closedown Plan during Hurricane Wilma including taking care of the welfare of 260 guests and 90 Team Members.∑ Despite Hurricane Wilma and the closedown of the hotel. We have achieved our all year Goals and Objectives and obtained an all Green Balanced Score Card for 2005.∑ Re-opening after Hurricane Wilma

April 1998 – October 2004 The Ritz-Carlton Hotel Company (Middle East) January 2003 – October 2003 The Ritz-Carlton, Bahrain Hotel and SPATake over-a First Class deluxe hotel, 264 rooms, 10 F&B outlets with two Ballrooms, SPA, Sporting Club, Beach and Marina. Director of Human Resources May 2000 – December 2002 The Ritz-Carlton, Doha Pre-Opening of a First Class deluxe hotel, 374 rooms, nine F&B outlets with two Ballrooms, SPA and Marina for 200 boats. Director of Human Resources∑ Awarded the MENA Hotel Employer of The Year for 2001 and Group Hotel Employer 2001.∑ Initiated and implemented the “Pre-Opening Human Resources Training Manual”∑ Initiated the welfare program “Mom and Dad”, The Guest Preferences Competition “Club 100”, The Up-selling programs Product Knowledge Orientation and Leapfrog Campaign, obtain the cobalt blue award for my program “Celebrate Diversity”. August – December 2000 The Ritz-Carlton, Istanbul (pre-opening)April 1998 – May 2000 The Ritz-Carlton, Dubai (pre-opening)First Class deluxe hotel , 138 rooms, four F&B outlets with large recreation facilities including a Balinese SPA and a beach facilities. Director of Human ResourcesAchievements/Highlights:∑ Create a talent-based hotel with the representation of over 45 different nationalities able to speak in over 25 different languages and with an educational level and preparation far superior of any other hospitality business in the region. First time to include among the staff eastern European ladies and gentlemen. Such nationalities were never introduced in the Middle East before.∑ Obtain the second best score company-wide in our Employee Satisfaction Survey on “Overall Satisfaction” April, 2000.∑ Initiated the Quality programs to obtain the Dubai Quality Award in 2001.∑ Participate in the Pre-Opening Team for the Ritz-Carlton, Sharm El Sheik.∑ Participate in the Pre-opening Team (five months) of The Ritz-Carlton, Istanbul.

Oct 1995 – March 1998 Hyatt Regency Jeddah, Saudi ArabiaFive-star city hotel, 298 rooms, 4 F&B outlets and Banquet and outside catering. Director of Human ResourcesResponsibilities:∑ Responsible for 260 employees – 23 nationalities.∑ Regional Coordinator of Human Resources Polices & Procedures, Welfare & Benefits plan and Employee Communications.∑ Responsible to organize the recruitment and hiring plan for the property. Deal with recruitment agencies all over the world to hire from abroad manly from the sub-continents, the Far East and the Middle East. Also from Europe.∑ Organize and design training initiatives in line with Hyatt International Company including developing Departmental Trainers and monthly Training Plans.∑ Organize Social and Sport activities for all the employees, including In Door Sports Tournaments, Inter Hotel Competitions, Trips and Outings and Employee recognition programs.∑ Monthly Activities Calendar and Newsletter was under my supervision.∑ Organize the refurbishment of the staff housing to include a sport court, a gym and a recreation room. Housing located in a 9 story building 62 apartments to allocate 240 staff.Dec 1992 – Sep 1995 Hyatt Regency Acapulco, MexicoFive-star resort hotel, 690 rooms, 5 F&B outlets and Two Large Banquet Halls plus 6 Conference Rooms Director of Human Resources Responsibilities:∑ Responsible of Union Negotiations and Reviews. Legal Labor litigation and Labor Department dealings.∑ Responsible to organize the recruitment and hiring plan for the property. Coordinate with union the skills profile for each position to provide candidates.∑ Organize and design training initiatives in line with Hyatt International Company including developing Departmental Trainers and monthly Training Plans.Achievements/Highlights:∑ Received together with my Team the Excellence Award in Human Resources for Hyatt International Latin America two years in a row: 1994 and 1995.