Saurabh Mishra Email & Phone Number

Salford, GB

London, England, United Kingdom

Noida, Uttar Pradesh, India

• Fintech/SaaS Integration Expertise: Spearheaded the integration of Pine Labs' payment solutions, ensuring adherence to PCI DSS, RBI guidelines, and company policies, while focusing on the Indian fintech ecosystem and.
• Client & Merchant Collaboration: Acted as the primary technical liaison, facilitating end-to-end payment gateway onboarding, from initial technical product demonstration to user acceptance testing setup, and production.
• Technical Support & Debugging: Provided API integration support for over 100+ projects across diverse platforms, including PHP, Android, iOS, Magento, and WooCommerce. Demonstrated proficiency in troubleshooting using.
• SaaS & Cloud Proficiency: Conducted manual API testing, monitoring, and debugging in both Windows Server and AWS environments, ensuring optimal performance and security for FinTech applications tailored to the Indian.
• Customer-Centric Approach: Addressed daily customer queries (BAUs) ranging from dashboard access, onboarding challenges, and technical product demonstrations, to transactional issue resolutions. Emphasised a.
• Collaboration with Internal Teams: Worked in synergy with internal departments, including compliance, risk, finance, development, and product/PMO, to address specific business requirements, ensuring alignment with.

Gurugram, Haryana, India

• GSK Migration Project Leadership: Played a pivotal role in the critical GSK Migration project, successfully porting flagship over 30+ product websites such as Robitussin, Advil, and Chapstick, ensuring alignment with.
• Adobe Experience Manager (AEM) Expertise: Demonstrated deep proficiency in leveraging AEM CMS for web development, creating tailored templates for each GSK brand based on design wireframe guidelines, and implementing.
• Front-End Development Experience: Utilized a robust toolkit of front-end technologies, including HTML, CSS, JS, JSON, and PHP, to create and debug(QA Identified BAUs) responsive and user-friendly web interfaces.
• Agile Project Management: Adopted Agile methodologies to meticulously track project milestones, ensuring timely delivery and high-quality outputs. Utilised industry-standard tools to monitor progress, identify.
• Collaborative Approach: Worked closely with cross-functional teams, ensuring that the digital solutions developed met the stringent requirements of GSK and resonated with the NA and EMEA audience, enhancing brand.

New Delhi, Delhi, India

• Frontend Web Technologies Expertise: Demonstrated proficiency in leveraging frontend web technologies, including HTML, CSS, JS, JSON, and PHP, to manage and curate web content, ensuring alignment with the industry’s.
• WordPress CMS Proficiency: Specialized in managing CMS projects on WordPress, adeptly handling content publishing, website maintenance, and troubleshooting. Ensured seamless integration of content, aligning with the.
• Stakeholder Management: Collaborated closely with internal teams and stakeholders, ensuring timely delivery of projects and meeting expectations. Adopted a proactive approach to gathering feedback and implementing.
• Project Management: Managed multiple projects on tight schedules, showcasing the ability to prioritise tasks, meet deadlines, and ensure high-quality outputs. Utilised industry-standard tool Asana to track progress and.
• Green Energy Insights: Gained valuable insights into the green fuels sector, understanding its growing impact and relevance, especially in the context of India's focus on sustainable and eco-friendly solutions across.

Gurugram, Haryana, India

• AEM Proficiency: Leveraged the Adobe Experience Manager platform, becoming a pivotal asset in the creation and curation of web content and digital-first research products, ensuring it met the evolving standards of the.
• Frontend Prowess: Employed a diverse array of frontend technologies, publishing digital-first products such as research case studies, benchmarks, blogs, toolkits and guides based on stakeholder research, that resonated.
• Global Collaboration: Engaged with international stakeholders spanning NA and EMEA, translating their requirements into digital solutions that catered to the unique demands of the global financial research and advisory.
• Legacy Migration Leadership: Actively owned the transitioning of over 100 digital financial and technological research tools from the CEB library to Gartner's repertoire post-acquisition, ensuring continuity and.
• Project Oversight & Communication: Adopted a meticulous approach to project management, ensuring timely delivery and quality. Regularly liaised with senior stakeholders, providing transparent updates over product.

Master Of Science - Ms, Financial Technology, Distinction

Activities and Societies: • Mini Spend-It Panel Member at the University of Liverpool Guild.Awarded the degree of MSc. in Financial.

Bachelor Of Technology - Btech, Information Technology

Activities and Societies: • President - Technogen Computer Club • Scholarship award winner in the Academic Year 2014-15. • Attended the.