Saumya . Email & Phone Number

India

Bengaluru, Karnataka, India

Roles and Responsibilities:1. Client Handling:Act as the primary point of contact for clients, ensuring clear and professional communication.* Understand client requirements and expectations to align recruitment solutions accordingly.Build and maintain strong client relationships to foster trust and repeat business.2. Scheduling:Coordinate and schedule interviews between clients, candidates, and interview panelsManage calendars to avoid scheduling conflicts and ensure timely updates to all stakeholders.Use appropriate tools to streamline scheduling and improve the overall recruitment process.3. Client Responding: Promptly address client inquiries via email, phone, or other communication channels. Provide timely updates regarding recruitment progress and candidate status.Ensure a smooth flow of communication between clients and the internal team.4. Client Escalation Handling:Manage and resolve client escalations in a professional and timely manner.Investigate issues thoroughly, identify root causes, and provide actionable solutions.Escalate unresolved issues to senior management if necessary while ensuring client satisfaction.5. Panel Coordination:Liaise with interview panels to ensure their availability for scheduled interviews.Share relevant candidate information and interview materials with the panel in advance.Provide support to the panel for any technical or logistical requirements during interviews.

Managing the recruitment process: screening resumes, conducting initial interviews, and scheduling second-round interviews. Handling daily management tasks.

Bengaluru, Karnataka, India