• Managing career lifecycle for employees from Onboarding till Offboarding, query handling & systems/tools to achieve WOW employee experience• Responsible for preparing Dashboards, reports, internal and external audits along with team delivery management• Training & mentoring team members continuously via internal sessions/learning interventions & knowledge transfer• Continuously working on simplifying policies, process and tools alongside revamping basis feedback gathered to achieve accuracy and quality with reduced manual intervention• Managing end to end organization level Projects, policy formulation and queries for employees• Subject Matter Expert for Pan India Exit process. Managed the entire Exit No dues module Revamp project• Closely working with stakeholders like Delivery Unit managers, Heads, technical teams, Finance, Resourcing, Marketing, Procurement and external stakeholders/vendors• Conducting the HR Induction session for new joiners; Introduced Service Milestone Drivers Survey for new joiners pulse check and timely retention• Liasing with employees & managers for Performance management, Objective setting, Promotion reviews & tracking; Working on Performance data for half yearly review & discussions• Acting as advisors and strategic decision making to manage scenarios, policy exceptions, exit cases and more• Alumni reCONNECT program managed successfully• Automation Projects driven independently and tools managed from inception till ongoing enhancements:o Reward and Recognition toolo Internal HRIS tool including complete Offboarding moduleo Alumni portalo ChatBot for managing employee queries on HR policies and processes

• Recruitment Factory for Airtel Center• Performance Management System Survey; Worked on Online Employee Compensation system (ECS)• Employee retention survey with the Indian Market Research Bureau (IMRB) • Sourcing candidates from diverse sources, short-listing of candidates for interviews & scheduling interviews• Managing the Internal and external Job Posting system; Attended the Monster.com and Naukri.com training• Audit of personnel files of employees

• End to end recruitment• Sourcing candidates through portals• Scheduling the interviews and coordinating with the hiring panels• Organized Walk - in Interviews • Hired for technologies like Java, Dot net, EAI portal, Testing, Web sphere, Mysql DBA and Web Developer

• Underwriting of SBI credit card applications• Suggest changes in the underwriting policies for sound decision making• Handled the sub process of Add-on cards• 100% accuracy achieved consecutively for 3 months