Saumya Shashi Email & Phone Number

Galway Metropolitan Area

Dublin, County Dublin, Ireland

• Directed comprehensive Heuristic Analysis of flagship SaaS product, enhancing user satisfaction andengagement by 20% within the first quarter, demonstrating user-centered design leadership.• Led strategic redesign of the company's web portal, improving weekly click-through and enrollment ratesby 12%, demonstrating a balance of aesthetics and functionality aligned with brand guidelines.• Developed a Design System that streamlined UX processes, reducing delivery times by 2 weeks andboosting team efficiency ensuring product consistency and improved scalability.• Actively collaborated with product management, engineering, and marketing teams to ensure cohesiveproduct strategies and user experiences, accelerating product development cycles by 15% and fosteringinnovation within the UX team.Tools: Adobe XD, Illustrator, Wix, Jira, Google Suite, Microsoft Suite

Hyderabad, Telangana, India

• Led product design for a key B2B SAAS product (team of 3), achieving a 30% drop in support tickets anddriving revenue growth by enhancing data visualization and user-centric solutions for real estate vendors.• Mapped comprehensive service ecosystem- customer journey maps & service blueprints, to optimizestakeholder activities, interactions, and support processes, boosting service delivery and customersatisfaction.• Streamlined user experiences for 3 B2B/B2C projects by crafting Information Architecture and User Flows,integrating design systems for efficient cross-team execution.• Drove a 10% increase in user engagement through heuristic analysis, usability, and A/B testing, guidingstrategic improvements in product usability and user needs fulfillment.• Applauded across teams for the proactive collaboration with the international Client, Product, Business &Research teams, showcasing exceptional communication and consensus-building skills.• Efficiently balanced business goals and user needs in 3 key projects, ensuring team unity and effectiveresource use while upholding user-centric design values.Tools: Sketch, Figma, Miro, Figjam, Google Suite, Microsoft Suite, Playbook UX

Mumbai, Maharashtra, India

• Conducted Secondary Market Research & detailed Competitive Analysis to delineate the product & servicelandscape for the Phase 1 launch of the product.• Designed User Personas and Flows, fostering teamwork across product, marketing, and engineering, whichcut time-to-market by 20% and boosted user satisfaction by 25%.• Developed Information Architecture, Wireframes, and Prototypes, improving UX under tight deadlines andachieving a 18% rise in platform adoption.Tools: Figma, Miro, Microsoft Suite, Google Suite, Google analytics

Patna, Bihar

• Led the strategic product design and launch of the initial product phase, orchestrating an end-to-enddesign process, resulting in 97% retention of registered offline students and 22% increase in newenrollments.• Fostered iterative collaboration with business and development teams to ensure alignment with userneeds and business goals• Initiated and Executed Comprehensive UX Research (primary and secondary research by conducting in-depth interviews with 10 participants and designing surveys that garnered insights from over 30participants) spearheading informed design decisions that enhanced user satisfaction.• Translated complex user data into actionable design strategies through Thematic Analysis, FeatureIdeation, and Conceptualization.• Brainstormed and Documented Advanced User Flows and Personas, leading the creation of wireframesand prototypes. Conducted rigorous usability testing and analysis to refine user experience continuously.• Drove Cross-Functional Collaboration in co-writing sessions for content development, and played a pivotalrole in the creation of the brand logo, illustrations, and a cohesive design system, demonstrating a keeneye for visual identity and brand consistency.Tools: Figma, Miro, WebAIM, Lookback, Hotjar, Zeplin, Google Suite, Atlas.ti

India

Tools: Balsamiq Mockup, Sketch, Adobe XD, Microsoft Powerpoint- UX/UI DESIGN (Learning) – Designed a specialized test module for a children's learning app, targeting the cognitive and educational needs of 3 to 5-year-olds, focusing on engaging and age-appropriate content delivery. - UX/UI DESIGN (Real-Estate) - Implemented a streamlined module in property management software for logging deliveries, exemplified by efficiently recording and notifying a resident of the arrival of their consignment at the leasing office.- UI DESIGN (Online Recruitment/Employment Services)– Redesigned the homepage of a job search website, enhancing user experience, improving navigation, and modernizing the layout to align with brand standards and increase engagement.- Content Writer (Learning) – Aggregated & Created Polity course content for UPSC-CSE to facilitate online learning through YouTube videos.

Pune, Maharashtra, India

• Batch Topper in the 4months extensive training with hands-on J2EE, HTML-CSS, jScript, Bootstrap,SQL/PLSQL.• Redesigned the travel page to better meet business requirements by enhancing the GUI, consolidating fields to eliminate scrolling, and relocating complex functionalities to a secondary page accessible via a main page hyperlink; reducing page load time from 5 minutes to 2 seconds after submission.• Developed an employee donation portal to facilitate CSR activities, enhancing corporate socialresponsibility engagement.• Received ‘Cookie’ Award for proactive performance and efficient client handling.• Siebel application performance testing & monitoring for an internal client, using the tool HP Load Runner.• OpenCms Java application installation, the configuration of apache tomcat application server, performance testing & monitoring, using the tool HP Load Runner & JMeter.• Provided CA Wily Introscope/Application Performance Management support for Vodafone Australia.

Master Of Science - Ms, Human Computer Interaction, 3.59 Gpa (Gpa Range Is 0 - 4.2)

MSc Thesis: Summer | April - August 2023 Topic: "Impact of Immersive Technologies in Pre-sales Housing Decision-Making Among Potential.

User Experience Nanodegree Programme, User Experience Design

Certificate Link: https://confirm.udacity.com/UCNLNTKF This program helped me to : • Understand the fundamentals of UX Design, including.

Upsc Civil Services Aspirant (Optional Subject: Psychology)- 4 Attempts, Toughest Competitive Exam In India With An Extensive Curriculum

The preparation for UPSC-CSE introduced me to 'Human Psychology’. This inculcated in me an interest in the confluence of technology &.

Bachelor’S Degree, Electronics & Telecomm Engg

Higher Secondary School (Cbse Board), Informatics Practices-Maths-Physics-Chemistry (English Medium Of Communication)

Higher Secondary School( Icse Board), English Medium Of Communication