• Automated test scripts using Java and Selenium WebDriver following the Page Object Model (POM) pattern for a US client based SAAS web application.• Resulted in a 30% reduction in manual testing efforts.• Coordinated with international clients to gather business requirements and authored user stories.• Led a team of five members with strong leadership skills, ensuring high-quality product deliverables by prioritizing tasks as necessary.• Managed all QA activities, ensuring on-time delivery and supporting team members in meeting their targets.• Possess a solid understanding of all aspects of the Software Testing Life Cycle (STLC) including Test Planning, Test Execution, Defect Reporting & Tracking, Root Cause Analysis (RCA), and the Software Development Life Cycle (SDLC).• Revamped the QA process from test case writing to documentation.• Allocated work to the QA team and tracked progress.• Conducted peer reviews of test cases following weekly sprints.• Collaborated closely with developers to fix bugs, documented the bug reproduction and it's root cause.• Experienced in RESTful API Testing using Postman and Redox tools.• Proficient with Sisense BI tool, CRM, Epic Cerner/Critic, and security testing using OWASP and Burp Suite tools.• Knowledgeable in the Electronic health record (EHR) tool i.e. Apporchard.

• Planned, created, and executed both manual and automated test cases based on project requirements. Analyzed requirements for continuous enhancement and reviewed test cases prepared by new team members.• Possess strong knowledge in Integration Testing using FTP/SFTP/Database connectivity methods and other core testing concepts.• Created logs to document testing phases and defects systematically.• Expertise in defect tracking and bug reporting tools, including defining severity and priority for defects and reporting them in Jira to the development team.• Conducted post-release and post-implementation testing, including User Acceptance Testing (UAT), with a solid understanding of SQL queries.• Provided customer support to help users understand and test system features, and assisted in the Go Live process for projects.• Experienced in Agile methodology, actively participating in test planning meetings and offering feedback to the testing team.• Collaborated with cross-functional teams to ensure quality throughout the software development lifecycle.• Trained new joiners on software usage and created version release notes, documentation, and instructional videos.