Product Lead for the Schwab.com Retail Web Application* Own the strategy of the Web Navigation* Collaborate with all experience team in Schwab * Use Research and Data to determine best taxonomy placement within the Navigation* Bring UX, Dev, and Business together to insure best experience for the client

* Senior Product Manager for Client Messaging Experience* Built messaging experience framework * Built and launched new user experience inside of S.com Retail site* Built and managed APIs that sourced clients messages from all the different message platforms within Schwab* Lead weekly meetings discus technical issues with multiple teams in Schwab* Collaborated with various UI, Research, & Dev Teams* Took on Scrum Master responsibilities

• Define IT strategy for portfolios within HHS and DSHS agencies• Responsible for requirements gathering, creating use cases, providing proof of concepts• Work with stakeholders to ensure solutions meet business needs along with pass decision gates and legislature requirements• Focus on modernization of existing applications using cloud, PaaS, and SaaS solutions• Collaborate with infrastructure, security, architecture, and governance • Experience with on premise, cloud and hybrid platforms and applications

· Guided agile product development at an Enterprise SaaS· Owned all product management activities and answered directly to the CEO· Led development cycle of 8 new features from ideation to post release· Developed methodology for feature prioritization and roadmap planning· Contributed to annual revenue growth of 115% and user growth of 150%· Successfully drove new version from concept to beta into phased rollout· Established workflow for customer feedback that increased feature adoption rate by 25% · Worked cross-functionally with all stakeholders to determine MVP and market fit· Used data and metrics to make feature trade-offs to meet release deadlines· Instigated and used system performance tracking to improve application performance by 30%· Interviewed customers to understand their needs and pain points· Represented the company at events and conferences· Iterated with product marketing to develop go to market messaging· Coordinated weekly cross functional meetings to facilitate strategic feature development· Wrote communications to internal and external stakeholders · Authored customer help documents and videos· Introduced user behavior analytics to track metrics and usage· Oversaw integrating third party APIs

· Performed comprehensive tests coverage for web and mobile in all major browsers· Delivered 100% testing on time prior to release· Maintained 94% Test Effectiveness· Sustained metrics of 0% outages and < 1% high severity escaped bugs· Reviewed user acceptance criteria during sprint planning· Managed 4 outsourced QA engineers and led daily QA standups· Directed testing of product in transition from Rails framework to Ember framework

· Developed testing procedures and methodologies· Contributed to bug tracking procedures and severity criteria· Created regression testing process· Involved with testing pre-product launch, alpha, and beta versions· Tested front and back end for web and mobile applications· Investigated hard to produce bugs to determine reproduction steps

· Used manual testing methods for web and mobile applications· Tested front and back end· Wrote test cases and documented test procedures· Performed contract test services for startups