Saundra (Sunni) Farrell Email and Phone Number

>Answer incoming phone calls in a professional and friendly manner>Accurately input all customer information needed in order to dispatch a taxi>Input information provided in emails and faxes for future medical transport rides>Help customers and drivers resolve problems as they may arise>Maintain a clean and efficient office environment

>Created and maintained multiple lists of local reoccurring events such as farmer’s markets and pumpkin patches. >Researched and designed a calendar of important events/people in U.S. History. >Assisted in the creation of mini lessons to supplement local events/activities for home-school students. >Monitored and maintained an extensive list of email contacts and newsletters of local organizations for upcoming events and activities appropriate for home-school families. >Assisted in the creation and/or maintenance of social media content.

>Perform all duties of the regular classroom teacher, following written plans when applicable.>Adapt lessons left by teacher to meet unexpected needs/events.>Implement appropriate classroom management techniques in order to assure equal learning opportunities for all students. >Communicate with the regular classroom teacher the highlights of the day, including student progress, behavioral problems and helpful students, and any changes made to the lesson plans. >Operate various audio/visual equipment, including but not limited to film projector, document camera, Smart Board, copy machine, overhead projector (including producing overheads) and computer.>Other duties as assigned by the building principal.

>Created and maintained current route lists, including driving directions, for six routes of 100 – 200 customers each. >Supervised 1 – 3 inserters. >Received daily shipment of papers assuring accurate counts. >Effectively handled customer complaints including redelivery of papers. >Accurately and promptly served 180 – 250 customers per night.

>Created and produced weekly bulletin and monthly newsletter. >Prepared and mailed monthly bulk mailing according to USPS regulations. >Coordinated and maintained church calendar. >Distributed, collected, and copied year-end reports for annual charge conference; maintained church membership records. >Ordered and received office, cleaning, and worship supplies. >Provided general office support for food bank and pastor as needed. >Assisted members and the public, in person and on the phone, with church activities and/or finding community resources. >Recorded and transcribed committee minutes.

>From a predetermined list call potential customers in order to try and sell them tickets to an upcoming charity fundraising event such as donkey basketball>Accurately document all pertinent information when a sale is made>Make collection calls on delinquent accounts obtaining a credit card payment over the phone whenever possible

>Talk to potential students outside of employment departments and at mall kiosks about BCTI>Set appointments for potential students to tour one of the campuses (in conjunction with the telemarketers)>Generate leads for future contact by the telemarketing department >Accurately record all contact information on lead cards>Communicate effectively with both the telemarketers and supervisors both on the phone and in writing

>Perform all duties of the regular classroom teacher, following written plans when applicable.>Adapt lessons left by teacher to meet unexpected needs/events.>Implement appropriate classroom management techniques in order to assure equal learning opportunities for all students. >Communicate with the regular classroom teacher the highlights of the day, including student progress, behavioral problems and helpful students, and any changes made to the lesson plans. >Operate various audio/visual equipment, including but not limited to film projector, document camera, Smart Board, copy machine, overhead projector (including producing overheads) and computer.>Other duties as assigned by the building principal.

>Ensured the highest level of customer service and satisfaction from greeting to check-out. >Ordered, received and stocked merchandise ensuring accuracy. >Responsible for daily bookkeeping using an internal bookkeeping software program: including cash over/short, bank deposit, and inventory. >Assisted with monthly inventory audits. >Maintained a clean and safe environment for customers and coworkers; district safety committee representative.