Being a Partner/Director of the company, I am leading and managing diversified and exciting portfolios like Training, Content Localization, Sales, and many more.• Led training programs focused on etiquette, customer service excellence, and life coaching within the Hospitality Industry.• Delivered transformative 'Train the Trainer' sessions and guest lectures imparting industry expertise in academic forums.• Organized Training sessions on Guest Satisfaction, Complaint Handling, and Established Hospitality Training Needs.• Spearheaded content localization initiatives, including dubbing and subtitling, to enhance global reach.• Drove content syndication strategies, and expanded media distribution.• Managed end-to-end project execution, ensuring alignment with organizational goals and quality standards.• Cultivated and maintained strategic partnerships with international clients such as FOX Disney, VuClip (VIU), and TVF India.• Directed new business development efforts, consistently identifying and capitalizing on growth opportunities, and opened lucrative channels with Netflix, Amazon Prime, and Facebook.• Oversaw sales and business growth planning, delivering measurable results and increased revenue in crores.

• Strategically positioned within the Northern Region Corporate Sales team, emphasizing sales planning and business development to maximize revenue growth and attain company objectives.• Excelled in trend analysis and leveraging client insights to surpass both quantitative and qualitative revenue benchmarks.• Cultivated and maintained strong relationships with senior management of client firms and agencies, reinforcing partnership bonds.• Developed and presented customized, creative pitches to potential clients and ad agencies, broadening the client portfolio.• Implemented comprehensive business planning and forecasting, pinpointing fresh leads and creating innovative advertising solutions to generate new revenue avenues.

 Identify and understand the trends with client and attaining quantitative and qualitative target revenue. Regular interactions with Key decision makers of Clients & agencies to maintain and enhance business. Conceptualizing innovative pitches customized to new clients and advertising agencies. Business Planning and Forecasting. Generate new business leads and creating advertising solution.

• Drove significant revenue growth by cultivating strategic partnerships with key Government and Corporate Clients, leading to high-impact advertising campaigns for the Ministry of Health and Ministry of Women & Child Development on the Disney UTV Network.• Achieved a monumental 400% increase in Government sector revenue, escalating annual figures from INR 75 lakhs to INR 3.5 crores between 2011 and 2013.• Expertly managed a diverse portfolio of North Government and Corporate Clients for the Disney UTV Network, delivering exceptional account service and achieving high client satisfaction.• Played a pivotal role in the Amagi Group's successful penetration of the Northern market, providing customized services and solutions that maximized the efficacy of regional campaigns on the Disney UTV Network.

• Recipient of the prestigious 'Whatte Champ' Sales Award for exceptional achievement in Key Result Areas (KRAs).• Spearheaded business operations for North Retail clientele, driving growth and managing key accounts.• Successfully generated significant revenue streams by tapping into new business opportunities within the Real Estate and Education sectors.

• Spearheaded New Business Development initiatives as Account Manager, successfully onboarding high-value clients such as Nature Essence and Vanesa Perfume for their inaugural ad campaigns on our network, securing an annual deal worth 2.5 crore Nett.• Pioneered the introduction of new brands to the network, expanding our advertising portfolio and driving revenue growth.

• Handled key account acquisition and management, securing Okaya Batteries' annual campaign and orchestrating Imagesbazaar.com's premier advertising contract with the Network.• Played a pivotal role in the launch team for NDTV Metronation, driving the channel's market entry and establishing a competitive presence.• Strategically expanded the North Retail Market portfolio, fostering robust client partnerships and enhancing market share across Punjab for NDTV Media's suite of channels.

:- Adherent Member of Les Clefs D’Or. (http://www.clefsdor.org.sg/website/members3.html#india ).• Addressed guest relations by managing inquiries, crafting personalized itineraries, and securing tickets for premier events, including movies, concerts, sports matches, and shows.• Expertly coordinated global hotel and restaurant bookings, enhancing guest experiences with seamless travel arrangements.• Provided VIP treatment through personalized check-in escort services and valued guest feedback upon departure.• Managed Airport Services and Travel Desk operations, including staff scheduling and duty assignments, ensuring top-tier service delivery.• Integral member of the 'Process Improvement Team,' developing and implementing strategies for cost efficiency and heightened guest satisfaction.• Maintained rigorous oversight of Guest Satisfaction Tracking System (GSTS) forms, guaranteeing prompt, efficient, and precise service to all guests.

• Elevated guest satisfaction by proficiently orchestrating premium airport arrival and departure encounters.• Optimized seamless guest transitions between hotel and airport via strategic coordination.• Raised the bar for arrival and departure service quality, establishing benchmarks for guest handling excellence.

• Managed Room Sales and oversaw Front Office operations to optimize guest satisfaction and revenue growth.

• Rotated through key departments at a premier hotel, including Front Office, Housekeeping, Food & Beverage Services, and Culinary Operations.