Tier 1 point of contact for queries pertaining to total rewards, payroll, workforce administration, talent management and other areas; A1 certificate generation, facilitating global translation for HR processes, case management through ServiceNow, etc.

Employee Life Cycle Management for EMEA region through Employee Central workflows, Absence Management through SAP, VacationPlus and SuccessFactors’ EC Time Off Tool, PowerBi Dashboards, Chatbot data management, UAT, Reporting, employee life cycle related documentation, customer query resolution through chat, call and ticket, etc.

Conducting pre-employment background checks, BGC audits; creating, sharing and presenting BGC reports; handling MD onboarding, conducting process related trainings, providing required assistance to clients and other stakeholders, on and before time completion of SLA, etc.

Conducting pre-employment background checks for experienced UK and Ireland joiners, providing timely update on the BGC process and ensuring timely file clearance.

Designed a German tutoring course of 15 sessions called 'Lern Deutsch mit Saurabh' which covered the basics of the German language. The course ran across three batches.

As per the requirements of my University, I completed my summer internship here which helped me explore areas of relevance of IT in HR, Exit Formalities, Onboarding and Documentation Auditing, Database Management, Exit Interviews, Employee Handbook, Training calendar and e-Onboarding setup.