Payment Products Strategy| Azure Datalake| Data Science| Txn Monitoring Automation
CurrentAutomated and solutionised the complete Alert lifecycle handling for all Payment Products namely Cards, UPI and Net-bankingDeveloped Industry first usage of WhatsApp as channel for alert handling~90% of disposal of alerts via digital channelsHead count saving of close to ~750 Responsible for efficacy of Rules for FraudsReal time and Near real time.