Saurabh Singh Email & Phone Number

Noida, Uttar Pradesh, India

Project Management and LeadershipTeam Management: Successfully leading and managing teams of 30+ employees across multiple web operations projects.Project Planning and Execution: Defined project scope, proposals, and plans, ensuring successful execution through effective schedule, scope, cost, and quality management.Client Relationship Building: Cultivated.

Noida, Uttar Pradesh, India

• Independently led and managing different type’s of projects/programs (end to end).
• Expert in managing senior resources and project deliverables with providing regular project updates & status reviews to stakeholders.
• Experience in coordinating projects and interdependencies between various projects within the program
• Proficient with MS Office, Trello, Scrum, Basecamp and other Project Management tools.
• Managing/leading multiple large/medium size project/program independently.
• Manage tight deadlines and multiple strategic initiatives simultaneously.

Noida, Uttar Pradesh, India

• Managed 15-20 Employees at a time on multiple projects in the Web Operations Department.
• Defined project scope, proposals, and plan; executed plans through schedule, scope, cost, and quality management.
• Developed strong relationships with clients by effectively communicating project status, and proposed alternative technology strategies and/or solution
• Familiarity with common Agile practices, service-oriented environments, and better development practices
• Strong working knowledge of web technologies along with Modern techniques to provide better results to target customer
• Construction phase, created wireframes for online comps, lead project team for creating the application design and source code.

Noida, Uttar Pradesh, India

• Working as primary liaison, is responsible for escalation, effective oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and management.
• Responsible for client satisfaction, maintaining client communication, overall management of the relationship and client retention activities.
• Answers customer inquiries, primarily over the telephone, e-mail or facsimile
• Develops strong working relationships with assigned clients and FIS resources
• Serves as primary point of contact for external clients and various departments/divisions to resolve outstanding issues, comply with customer requests and respond to client inquiries
• Provides support in research and resolution of problems and inquiries

Ghaziabad, Uttar Pradesh, India

• Provided client on-site/off-site consulting representation and training including computer program in-servicing, enrollment meetings, and Q&A sessions.
• Demonstrated ability to work remotely with minimal supervision while effectively managing time to accommodate extensive travel and associated scheduling.
• Educated and updated clients on procedural, technological, compliance and regulatory changes affecting workflow, pricing, technology and service.
• Obtained a detailed understanding of clients' internal processes and workflow to enable better service delivery and enhanced client relationships.
• Created effective meeting agendas in order to capture appropriate client information, needs, and concerns.
• Represented the company in various professional organizations and activities including conferences and meetings; communicated information from these activities to appropriate individuals within the company.

Noida, Uttar Pradesh, India

• Responsible for understanding client requirements, requirement analysis and feasibility study.
• Responsible for selling web products & solutions and related services to prospective new mid-market or small business customers.
• Communicate with client by Email, Online Messenger, Telephonically and update with work status.
• Organized client interviews and communicated feedback from interview to candidates. Manage; track and report progress of all candidates from sourcing through start date.
• Actively involved in analyzing and organizing information and data to assist in long-range planning.
• Handling the team of Project/Account managers & additional responsibility of Resource planning for various projects, to ensure optimum utilization of their skills.

Noida, Uttar Pradesh, India

• Generating the leads from Market Research and convert those leads for various prospect.
• Bidding portal like Elance,Guru,Odesk etc analysis and placing of bids.
• Preparation of pre-sales material like datasheets, flyers, newsletters, brochures etc.
• Coordinating with other departments to get valuable inputs in order to achieve maximum quality.
• Establishing smooth relations with corporate clients, business associates. Identifying and developing potential business partners and growing existing client relationships.
• Actively seek and conduct meetings and presentations with potential clients.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services, A

Through the MBA, we can have a new view on the problems that appeared in our previous work, and at the same time, we will be able to.

Bachelor'S Degree, English And Political Science, B