Saurabh Banwar Email & Phone Number

Developing Customized Learning and Development Programs Need Analysis: Strategy Development : Program Framework Development Program Design and Implementation Learning Needs Meeting Organization Goals Aligning Training Programs to Performance Metrics: Develop key performance indicators (KPIs) to measure the effectiveness of training programs and demonstrate the impact on business outcomes.Project Implementation : End To End Training Cycle Implementation for Effectiveness and ROITrainer Development Training Quality Monitoring

Key Achievements : Leadership : Established a Start Up to an Industry recognized organization.Collaboration: Building partnerships 3000+ Industry ,Professionals and experts to a Capability EcosystemDevelopment & Execution : TNA to ROI customized Training ModelsTeam Management : Managing internal and contractual team members Pool of 1800 + Trainers and SME.Standards : Developing Innovative SOP's for Blended Learning . Innovation : Developing and executing New initiatives - Learning Models matching Business and HR Matrices

Key Achievements : Successful Execution of 20 Training Projects .Managing Multiple Project Implementation at various cycles of TNA , Program Development ,Delivery Quality and Results .Team Management : Responsible for the academic leadership of the faculty selection, training and development .Developed the Trainer's pool from 4 to 400 + Trainers.Quality Monitoring and Effectiveness : Retained acquired customer with 100 % retention Monitoring all with deep dive quality checks and delivering the WOW Factor.Innovation :Developed New process and approach for every phase of Program.Relationship Management : Developing relationships with Key influences across the Industry meeting the expectations and project continuity.

Key Responsibility Areas /Principal AccountabilitiesBranch Profitability: Growth in NII, Asset ,Fee Income. Opex optimisation and cost management Sales & Business Development :Achievement of incremental number and value targets for Liabilities (CA, SA, FD) Fee Products (MF, LI, GI, Gold & other fee products). Prepare and monitor Sales plan for the branch. Build a healthy asset and liability book – GL Growth. Increase market shareCustomer Service :Manage Key Branch Relationships and Govt liasoning.Compliance & Risk Management :Ensure operations, risk control and process are in adherence to Fraud prevention and Audit parameters .Brand AdministrationCapability Building & Manpower Management

Mumbai , Maharashtra, In

May 2009 to July 2011 - ICICI Bank LimitedRole:Branch HeadKey Responsibility Areas /Principal AccountabilitiesBranch Profitability: Growth in NII, Asset ,Fee Income. Opex optimisation and cost management Sales & Business Development :Achievement of incremental number and value targets for Liabilities (CA, SA, FD);Assets(Home, Auto & other assets) and Fee Products (MF, LI, GI, Gold & other fee products). Prepare and monitor Sales plan for the branch. Build a healthy asset and liability book – GL Growth. Increase market shareCustomer Service :Manage Key Branch Relationships ,service escalationsCompliance & Risk Management :Ensure operations, risk control and process are in adherence to Fraud prevention and Audit parameters .Brand AdministrationCapability Building & Manpower Management AchievementsAchieving profitability parameters for the branch within 1st Year of takeover300% growth in GL and revenue.Effective control on Branch operations health parameters >91%Nil escalations on service standardsEstablished branch as a ‘an excellence model ’ on Business, process and customer service parameters.

Master Of Business Administration - Mba, Marketing

Mba, Marketing