Saurabh Bhatia Email & Phone Number

Reimagine traditional marketing automation software from simple outbound email communications to a complete customer experience solution which lets you enhance customer satisfaction, improve sales and retention, and reduce end-to-end service costs.• Drove the creation of a new customer journey orchestration engine and designer to enable marketers to connect with their customers in real-time using the right channel with the right message.• Executed from ideation to shipping GA in 18 months, with 3 live customers at launch - receiving rave reviews from analysts and customers.

Redmond, Washington

Democratize 3D content across existing and emerging experiences making it as ubiquitous as images and video. • Created and executed on strategy for open and interoperable 3D content ecosystem within Microsoft based on glTF – Graphics Language Transmission Format a new industry standard file format for 3D graphics.• Grew the glTF format to gain industry wide support and backing through open source collaborations on projects like Babylon.js.

SDK and tools for creating applications on Microsoft Azure.• Drove cross divisional virtual team to deliver a simplified Azure Diagnostics experience which resulted in the resulted in SDK upgrade rates going up by 20%. • Mentored junior PM and Dev team to go from an idea to a released product for Azure Code Analysis.

Client libraries for Office 365 APIs: Client libraries in JavaScript (Cordova) and .NET (Xamarin) for accessing Office 365 APIs from cross platform (Windows phone, Android, iOS) mobile apps- Worked across multiple teams, divisions and companies to design and deliver client libraries that simplify accessing Office 365 REST APIs from various mobile platforms - Bootstrapped the team from creating a prototype of the client libraries to releasing the first public preview within a monthCloud Business Apps for Office 365- Helped define the vision and storyboard for class of enterprise applications that connect with business data stored in SharePoint/Office 365 - Designed and delivered various developer and end user experiences bringing the physical concepts of people and documents to traditional database oriented data types: e.g. an email address string is a person who you can communicate with via email or IM. A string pointing to a document is a document you can view or edit.

Microsoft “Napa” is a browser based development environment for developing Apps for Office and SharePoint on Office 365- Designed the browser based development and debugging experience for HTML and JavaScript development in Microsoft “Napa”- As release manager played a key role in changing the team’s culture from boxed software to online services by iteratively improving the engineering practices and release processes enabling the team to deliver weekly updates to the “Napa” service - Helped define the KPIs and metrics for the “Napa” service used to measure user engagement and overall success of the service. Represented this data to the divisional leads at monthly status meetings

Visual Studio LightSwitch is a development tool to quickly build business applications by focusing on business logic instead of application infrastructure- Designed the default end user interaction experience for a LightSwitch application - Drove the performance and scale requirements for LightSwitch applications by working with customers to prioritize common tasks and set performance and scale goals for those tasks- As release manager worked with various engineering, marketing and sales partner teams to coordinate the world wide launch of the new Visual Studio LightSwitch product

ClickOnce: .NET technology to enable single click installation and updates for Windows client applications. E.g. the technology used by Google Chrome to install on Windows.- Designed the developer experience for configuring and deploying Windows client applications from Visual Studio- Evangelized ClickOnce technology to the developer and IT Pro community through various talks. blogs and customer engagements to increase adoption of windows client applications across enterprisesVisual Studio Tools for Office: Add-ins to extend and customize Office desktop applications like Word, Excel and Outlook - Simplified deployment of VSTO solutions, which was the number one adoption blocker for enterprises, by bringing the simplicity of ClickOnce deployment to VSTO solutions

Graduate Research Assistant at the Virginia Tech Center for Human Computer Interaction

Computer Science

Bs, Computer Science

Bsc, Computer Science