Saurabh Chandra Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Managing Webinar Leads & Inside SalesOnline Channel ( Live Commerce) - Conducting 700+ webinars per Month for Enterprise SMBs to demonstrate Multiple Enterprise Products & their Capabilities, generating Monthly USD 200k Annual Contracts with 14% overall Conversion. Webinars Channel - Explain Prospect customers about various Enterprise Products such as ILL, MPLS, Cloud, IOT & various Digital solutions to grow their business.One to Manny Concept Starts with finding Associations, Trade bodies, Groups relating to Government, Industry, Professionals & Retail. Explain Connectivity solutions in simple Interactive 15-20 mins Live session to respective members of various associated groups.Live Sessions are conducted in Multiple Indian Languages which are highly interactive & live - power packed talk shows capsuled like an engaging story telling.Interested Customers are then converted through our Sales team - Direct & IndirectChannel has conducted more than 4.5k Live webinars with more than 50k Customer having attended with Overall Sales Conversion of 14%. Truly one to Manny as an alternate Sales Channel ( Live Commerce) reducing load on frontline sales and at the same time giving opportunity to reach out to Multiple Business Entities.

Mumbai, Maharashtra, India

Fortunate to Lead Multiple Programs Enabling JioFiber Journey from mere 300K Customers to Now 7M+ Customers, Fortunate Enough to Lead Multiple Programs from Head Office to last mile Execution at Geography Level for PAN India Operations.1.Lead Management – Managing Entire Lead Management for JioFiber a. Digital Leads & Management - Marketing Including Scripts, Creatives, Campaigns, Cohort Selection, SEM, Social, SEO Optimization, Customer Journeys, Notifications & Manny More for Digital Lead Generation.b. Referral Leads- Managed Referral Lead from Field Installation Teams, Setting up Process, Touch Points, Method, Lead Flow & Lead Conversion. 2.Sales from Alternate Channela. General Trade – Managing Sales from 20K General Trade Partners Which Includes Setting up of Process, Store Selection, Guideline, Incentives, Onboarding, POSM Deployment, Lead Generation etc. b. Free Lancers –Managing Sales from 20K Free Lancers, which Includes Setting up of Process, Incentives, Recruitment, Lead Generation etc.c. Sales from Own Stores – Managing Sales from Own Stores, which Includes Customer Journey, Branding, QR Code Deployment, Billing etc.3.Sales Operations & Lead Conversion – Managing Home Delivery Operations for D2C Teams, Handling Sales for Free & Paid Leads, contributing to 20% of Entire Sales, Including Setting up of Team Structure, Cadence, Process, Incentives Etc.4.Inside Sales - Managing Multiple Sales & Non-Sales Calling Programs for Lead Generation, Customer Retention, Upgrade & Manny Morea. Free Lancer Model – Managing Calling Programs with more than 700+ Free Lancers, Including Hiring, Training, Scripts, Incentives etcb. Centralized Model – Managing 250 Company Agentsc.Last Mile Calling – Sales & UNR Calling Programs from Last Mile D2C Teams

Mumbai, Maharashtra, India

Managed a Team of Premium Relationship Mangers across India to provide Jio Premium Services Home DeliveredManaged Digital Marketing Campaigns to generate HNI leads(1k/day) for MNP/Activation & getting them fulfilledLaunched Jio GST product for SMB market & on boarded 30K SMB partners for the programCreated Online Journey for SIM/Device purchase/activation for SMBs, reducing activation time from 72 to 12 hours Managed campaigns to generate Online Leads for Enterprise customers, approx. 500 leads/day for Jio PhoneManaged Jio-iPhone partnership & launched 70% buyback program for iPhone 8 & X respectively across channelsManaged 2.5 M Jio-iPhone segment with regards to Customer Complaints, Network, Churn & Recharge respectivelylaunched & Managed apple watch series 3 cellular association with Jio.launched Postpaid across Digital, MT and GT channels with Instant home delivery via Digital channel. Generating approx. 2-5k Orders/Day Managed overall marketing for Postpaid & partnership with Banks/partners to get special cash back offersSet up and managed the HNI help desk for Fiber To Home Business, which includes order management, building readiness for fiber Last mile & customer activation/installation

Mumbai Area, India

Launched LYF/ JIO Devices on Amazon, Flipkart, Home Shop18 & other 3rd Party Online /TV Commerce PartnersManaged P&L for all 3rd party Online partners, managed business of $33M with an average Monthly Business of 5$MLaunched for the first time Hyperlocal Network (90 Minutes) for SIM & Device Home Delivery across 600 Indian CitiesCreated Product Strategy & Customer Journey for Jio.com offering SIM & Device delivery from Store in 90 MinutesLaunched Click & Collect services for JioFi through Jio.com being fulfilled through Jio StoresCreated Customer Journey for availing SIM & recharge Plans on Jio.com

Mumbai Area, India

launched the Gourmet Category of foods through Inventory/Non Inventory & Just in Time ModelManaged Article Code Creation/Listing Vendor registration PO Generation and paymentsListed more than 1500 Sku’s, contacted more than 300 Vendors, Launching more than 300 productsCategory contribution led to 3% of Total RevenuesManaged complete back end operations for the category such as Inventory replenishment & Delivery Managed Complete promotions through E-Spots/ FB Campaigns/SEM Campaigns & mailers Launched POD(Point of Delivery) service in office Campus, Increased orders from 40/week to 150Started the concept of Hyper local 3 hour delivery with seven Reliance Fresh Stores in MumbaiDimension-ed the Manpower requirement for Picking, Delivery & Call centerlaunched JIT Services for Delivering Fresh Bakery, Breads, Fresh Juices, Local snacks & Ice-creamsPlanned a Pan India Seller model for Grocery services in Organic, wellness, Gourmet categoriesLed Mobile App Product Development with respect to architecture, Pricing, Promotions UI/UX,Billing e User profiling,user management, back-end & Front end Integrations.

New Delhi Area, India

Modelled a Network & Hiring Plan for Launching After Sales Service Centres to Cater 20 Million Homes across India Modelled a Marketing Plan to Launch “Home Gadgets Servicing solutions” as a pre launch activity for JIO Gigafiber. Evaluated more than 100 sites in Delhi Region for opening of New Service CentersCreated Process for Customer LCM, TAT, Process adherence and customer satisfactionInitiated new services for Revenue Growth, Process Enhancement & Customer SatisfactionRolled out first 50 (250 SQFT) company owned Digital Format stores across Delhi Region as Mini DX Made a Network Plan to Open 150 Retail stores(Mini Digital Express) for catering 4G Related services

New Delhi Area, India(Corporate Office)

Conceptualized & launched all Voice VAS Services for telecom subscribersFinalization and closure of vendors for inception of multiple VAS services including creation of RFP’sCreation of Business Cases, integration of services and Project Tracking for end to end delivery Managed 5% contribution to Total RevenuesCreated Business case for Launching Calling cards for outbound customers travelling out of IndiaManaged &Integrated services through Third Party Vendors Like IMI, Onmobile, One 97, Devised complete VAS services for MTV branded SIM cards focusing services for Youth segmentRevenue generation and Portfolio management

Jakarta, Indonesia

Initiated talks with TV Stations in Indonesia for Syndication of Bollywood Content – TPI & Global TVInitiated talks with Viva(Kuwait) to provide Islamic content in IndonesiaExplored talks with Smart and Suncellular in Philippines for service launchesExplored talks with all three Mobile operators in Thailand such as AIS, DTAC and True MoveProposed MT content platform for VAS and billing to MobiTel in Vietnam.Launched Complete Business Operations in PakistanOffered Bollywood content in Pakistan via Indian Music labels such as Saregama, Venus, Times MusicClosed Revenue sharing deals with Telco’s like Ufone, Telenor and Mobilink for VAS services in PakistanInitiated Revenue share deals with Telco’s Like Turkcell, & Avea for Mobile content & VideosInitiated talks with Mobile Operators in Brazil such as Vivo, Oi & Claro for Mobile content

Mumbai, India

Explored Syndication talks with CTN and Sea TV in CambodiaExplored Syndication talks with Lao national TV and Laos Star TelevisionExplored Syndication talks with VTV4 in VietnamInitiated Talks with HCTV for cable and IPTV distribution in VietnamInitiated talks with the only TV station in Myanmar( MRTV) for distribution & syndication of TV contentInitiated talks with True Vision(DTH) to launch Localized Zee Channel for ThailandInitiated Talks with ‘Telekomvision & ‘Indovision’ for TV Channel Distribution in IndonesiaInitiated Talks with DTH distributor Dialog & PEO TV for IPTV Distribution In Srilanka

Bangkok, Thailand

Explored Talks with Indian mobile aggregators(ACL, Ericson IPX, IMI Mobile, Spice Digital & Cellcast)Explored Talks with Retail chain (The Mobile Store) for Mobile content via Kiosk in IndiaInitiated Talks with Mobile operators such as Etisalat & DU for UAEInitiated Talks with Mobile aggregators in the ME namely Info2cell, Takarub and ISYS and CellempowerInitiated Talks with I-2mobile and Click TV as aTV Content partner for Samclick in MENAClosed Revenue share contracts with Mobile Operators such as Zong, Telenor& Ufone in PakistanLaunched Interactive TV Games to Worldcall, a leading Cable TV Operator in PakistanLaunched and Distributed ACE & Peak TV station over Thailand and SE Asia through Thaicom SatelliteInitiated talks with local cable operators in Thailand for distribution (ABTV)Initiated talks with Sky brazil, Intelsat for distributing Interactive TV over Brazil, Indosat for Indonesia,Optus and Foxtel for Australia, DSTV for South Africa and ASTRO for Malaysia respectively

Bangkok, Thailand

Created New Uplink Partners like Indiasign, Essel Shyam & VSNL in IndiaClosed deals with four TV Stations in Nepal, Image, Sagarmatha, Terai & Nepal 1Initiated talks with Meru Mobile for providing backhauling services to the mobile towers.Closed deals with Top TV Stations in Pakistan in namely APNA, KTN K2, Sindh & KookHelp emerging TV stations Obtain license in Pakistan through PEMRA & PTAClosed deals with two TV stations in Bangladesh ,ATN Bangla & Islamic TV Initiated talks with AMOS Spacecom as a partner Satellite Provider in IsraelInitiated Talks with IRIB, Iran for its Global Distribution of their TV StationInitiated Talks with Gulfsat, Kuwait, RRSAT & Satlink in Israel, MDD, Malaysia& ST Teleport, Singapore as a proposed, uplink provider for Thaicom

Mba, Marketing

Education record

Be, Electronics And Communications

Education record

Education record