Saurabh Mahajan

Saurabh Mahajan Email and Phone Number

Managing Director and Global Automation COE Lead @ Accenture in India
Hyderabad, IN
Saurabh Mahajan's Location
Hyderabad, Telangana, India, India
About Saurabh Mahajan

Outcomes focused professional with 27+ years of experience in the ITES industry including Accenture, IBM, Concentrix, GE Capital (now GENPACT) driving e2e digital innovation, adoption & process transformation leading to profitable business growth & enhanced customer experience. Proven track record in leading high-performance teams globally leveraging advanced technologies (e.g. Generative AI), intelligent automation (AI, ML, RPA, Workflows, Platforms), re-engineering, standardization and lean six sigma application. Adept at establishing robust relationships with stakeholders, clients and delivering innovative solutions that align with business objectives.

Saurabh Mahajan's Current Company Details
Accenture in India

Accenture In India

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Managing Director and Global Automation COE Lead
Hyderabad, IN
Employees:
73269
Saurabh Mahajan Work Experience Details
  • Accenture In India
    Managing Director And Global Automation Coe Lead
    Accenture In India
    Hyderabad, In
  • Accenture
    Managing Director & Global Business Transformation Leader
    Accenture Jun 2024 - Present
    Hyderabad, Telangana, India
    Accountable for driving value and delivering outcomes at scale for 02 important portfolios for Accenture Operations:1. North America Transformation Execution Leader, responsible for deploying Generative AI & Intelligent Automation assets & solutions across the portfolio, maximizing client experience and delivering exponential productivity through digital first mindset.2. Global Captive Center Execution (GCC/ GBS) Leader, responsible for e2e delivery of client committed outcomes for the retained organization including standardized & automated processes, improved margins and best in class end customer experience.
  • Accenture
    Managing Director & Global Business Transformation Lead
    Accenture Jun 2021 - May 2024
    Hyderabad, Telangana, India
    Accountable for driving e2e transformation for a multi-billion dollar vertical of new age hi-tech clients i.e. Software & Platforms like search, social media, ecommerce giants. .Key deliverables included providing "Insights Thought Leadership" to scale their platforms, identify emerging trends and patterns that could harm platform safety. Standardize and Automate critical processes in collaboration with clients. Key offerings include Platform Experience or Trust & Safety, Finance & Accounting, Customer Success, Digital Marketing..
  • Accenture In India
    Vice President - Business Transformation
    Accenture In India Dec 2016 - May 2021
    Hyderabad Area, India
    Client Transformation Partner (Global Platinum Account) & Location Lead for Hyderabad (Multiple Accounts)Responsible for driving e2e client value for the Technology Giant through digital adoption, providing upstream insights, standardizing practices globally, strengthen controls to deliver zero-surprise operations across content moderation, finance & accounting, ad operations, customer success offering.
  • Ibm
    Director, Transformation Solutions & Consulting Lead, Gps
    Ibm Jun 2008 - Dec 2016
    Gurugram, Haryana, India
    Responsible for embedding transformation and automation led solutions, upfront in the sales stage (business value assessments, rfi, rfp, orals, due diligence, joint validation) in partnership with the sales, solutions, delivery and industry leads across Americas, EMEA & APAC. Led a team of 40+ senior transformation practitioners across offerings & regions.
  • Ibm
    General Manager & World Wide Strategic Quality & Practice Lead
    Ibm Jan 2011 - Jun 2012
    Gurugram, Haryana, India
    Responsible for set up & integration of corporate quality practices globally. The accountability included providing strategic direction, roadmap & deployment to achieve the annual client & organization level commitments.Direct ownership of YoY ROI, $ Benefits, SLA's & Customer Satisfaction Index for the Portfolio.
  • Ibm
    Deputy General Manager And Quality Leader - Gurgaon And Kolkata
    Ibm Jun 2008 - Dec 2010
    Gurgaon, Haryana, India
    Led Six Sigma, Transactional Quality, Controls & Compliance (Internal Audit) Function for NCR & Kolkata locations with a strong 12000+ FTE across multiple domains and clients. Responsible for driving strong culture of Innovation enabled by Lean Six Sigma discipline, Zero Surprise Operations & Continuous Improvement Initiatives for Tech & BFSI portfolio domain.
  • Zenta (Now Accenture)
    Avp - Quality & Mbb, Mumbai
    Zenta (Now Accenture) Dec 2004 - Jun 2008
    Mumbai, Maharashtra, India
    Responsible for setup and execution of six sigma portfolio for Mumbai location. In addition was responsible of Business Continuity Planning, Compliance Framework & Governance for the center. Also led the quality assurance portfolio for the Banking / Collections portfolio.
  • Ge Capital
    Manager, Quality & Bcp
    Ge Capital Jan 1999 - Dec 2004
    Gurgaon, India
    Experience in multiple profiles and functions including: Operations & Transitions: Finance & Mortgage; Black Belt/BCP: Led the Crisis Management function for Gurgaon & Jaipur; Black Belt – BCP

Saurabh Mahajan Education Details

Frequently Asked Questions about Saurabh Mahajan

What company does Saurabh Mahajan work for?

Saurabh Mahajan works for Accenture In India

What is Saurabh Mahajan's role at the current company?

Saurabh Mahajan's current role is Managing Director and Global Automation COE Lead.

What schools did Saurabh Mahajan attend?

Saurabh Mahajan attended Delhi University, Dav Public School.

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