Saurabh Mathur Email & Phone Number

New Delhi, Delhi, India

* Lead and manage the inside sales team to achieve revenue and growth targets.* Develop and implement effective sales strategies to drive performance and meet business objectives.* Monitor and analyze key sales metrics, ensuring team alignment with organizational goals.* Provide coaching and training to enhance the skills and productivity of the inside sales team.* Foster a high-performing sales culture by motivating and mentoring team members.* Collaborate with marketing teams to design campaigns and generate high-quality leads.* Utilize CRM tools effectively to track leads, pipeline, and performance metrics.* Identify opportunities for process improvements to streamline sales operations.* Prepare and present sales reports to senior leadership.* Stay updated on industry trends to maintain a competitive edge.

Noida, Uttar Pradesh, India

- Overseeing daily business operations.- Developing and implementing growth strategies.- Training low-level counselor/program advisor.- Improving revenue.- Hiring & Interviewing employees.- Evaluating performance and productivity.- Researching and identifying growth opportunities.- Generating reports and giving presentations.- Post Sales Operations Process handling.- CSAT and SR Calls Handling.

New Delhi, Dl, India

- Ensure that all tasks are completed and goals are met.- Train and coach team members- Provide instructions, direction, or guidance to complete daily tasks- Perform daily tasks and projects as needed- Perform regular one-on-one meetings with direct reports- Address performance issues working directly with the General Manager- Communicate any process improvement ideas to the General Manager- Prepare progress and status report to the General Manager- Counsel students and apprising them with program features, pedagogy, curriculum.- Clarify and handle questions pertaining to course, program selection, and career planning.- Having discussions with parents/other counselors and clarifying their doubts.- Work with the marketing team to help them drive more traffic and generate more leads, based on your feedback.- Actively tracking and following up on potential leads.

Noida, Uttar Pradesh

- Assigning tasks to the team members based on priority.- Prepare a Sales & Marketing Plan and Budget for the Branch and getting it implemented.- Converting inquiries into enrollments.- Achieving branch enrollment.- Coordinating with Marketing, Accounts and head office.- Maintaining punctuality, discipline and high level of morality in tune with the ethics & values of the company.- Cost control.

New Delhi Area, India

- New customer Acquisition- Conversion of leads received from various marketing channels.- Preparing short-term and long-term sales plan, sales approaches and strategies.- Consistently achieve revenue targets in line with team/organizational objectives.- Customer Relationship Management- To understand customer requirement in the geography assigned and future product portfolio improvement based on past customer feedback.- Operations and reporting.- Service delivery planning and execution.- Managing pre-sale and post-sales support activities for the assigned geographies.

Noida Area, India

Handling US Inbound Process. Generating MIS reports for the technical support team.Assisting & Supervising Tech team, taking Sup. calls.Managing day to day reports.

Gurgaon, India

Troubleshooting Desktops, Laptops and Printers for Dell US customers ( Inbound Process )

New Delhi, Delhi, India

Gurugram, Haryana, India

General Studies

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General