Founder and still the admin in one of most viral meme in Gujarati Language "Jo Baka". Currently Jo Baka facebook page is at 1M+ followers and Instagram profile is at 450K+ followers. Website jobaka.in is also having monthly visitors more than 517K.Facebook: www.facebook.com/JoBakaMediaInstagram: www.instagram.com/JoBakaMediaYouTube: www.youtube.com/JoBakaMediaNews/Updates: www.jobaka.inWebsite: www.jobakamedia.com

Responsible for the marketing of company products and services to the right market whether B2B or B2C.Demonstrate technical marketing skills and company product knowledge.Budget management. To deliver all marketing activity within the agreed budget.Managing all aspects of print production, receipt and distribution.Responsible to achieve frequent, timely and positive media coverage across all available media.Managing the entire product line life cycle from strategic planning to tactical activities.Conduct market research in order to identify market requirements for current and future products.Develop and implement a company-wide plan to push product, working with all departments for its executionAnalyse potential strategic partner relationships for product lines.Monitoring and analyzing market trendsStudying competitors' products and servicesExploring ways of improving existing products and services, and increasing profitabilityIdentifying target markets and developing strategies to communicate with themLiaising with other internal departments such as sales and distributionProducing reports to monitor resultsPresenting findings and suggestions to company directors or other senior managersSupporting and managing a marketing team.

Owner

Responsible for managing team performance and meeting team deliverables.Bring continuous improvement in process management and team performanceSupervise and support team members to ensure that customer service is consistent with or exceeds client’s quality service standards.Check and track on daily basis available head count, planned, unplanned absenteeism, and attrition for the team.Resource planning and allocation Status tracking and reportingMaintaining SLA target on a monthly basis to achieve desired KPI’sPreparing Flash Reports for the team Team ManagementCo-ordination between different teams Attrition and Absenteeism ManagementRewards and Recognitions managementAnnual performance review of team membersHandling client calls & daily ops call for all the processCalibrating, Mentoring and managing the agents for the improvement of their quality of work. Ongoing Training Initiatives - Retraining, Training on New Products and Training for gaps identified

Responsible for managing team performance and meeting team deliverables.Bring continuous improvement in process management and team performanceSupervise and support team members to ensure that customer service is consistent with or exceeds client’s quality service standards.Check and track on daily basis available head count, planned, unplanned absenteeism, and attrition for the team.Resource planning and allocation Status tracking and reportingMaintaining SLA target on a monthly basis to achieve desired KPI’sPreparing Flash Reports for the team Team ManagementCo-ordination between different teams Attrition and Absenteeism ManagementRewards and Recognitions managementAnnual performance review of team membersHandling client calls & daily ops call for all the processCalibrating, Mentoring and managing the agents for the improvement of their quality of work. Ongoing Training Initiatives - Retraining, Training on New Products and Training for gaps identifiedManpower planning for the process ensuring to meet client and internal SLA’s.Final screening of manpower for the process to ensure right candidate is selected for the process.Interaction with client for process betterment and changes.Preparing and presenting MBR (Monthly Business Review) to the clients