• Partnered with senior leadership to setup a Center of Excellence (CoE) for enabling capability development and product innovation• Lead development of go to market product, capability, solution for the business; coordinating with IT, analytics consultants, senior onshore & offshore leadership team• Responsible for driving mid-to-large scale analytics opportunity with new clients to conversion, including conducting workshops/business reviews to understand business problems, defining approach/solution, demonstrate capability, building commercial proposal and showcase value • Define product strategy and plans for practice development with ownership of driving business growth• Conducted multiple onsite workshops with Fortune 500 companies in the area of Analytics, Insights and Reporting• Development of marketing content to be used in business development and outbound marketing efforts

• Handling 100+ projects with 250+ resources (includes execution resource, consultants, domain/subject matter experts, and senior managers) for clients in US, EMEA, APAC.• Responsible for service delivery using resources in offshore (India) and onshore (US, UK, Europe, South East Asia) delivery locations.• Accountable for the overall management of onshore and offshore analytical projects, including profitability, service delivery excellence, customer success and value creation.

• Responsible for service delivery from offshore (India) location, supporting global clients from Hi-Tech, Retail, Travel, Industrial Manufacturing, Distribution and Software industries• Driven new product development and innovation leading to significant YoY growth and high win ratio for new client proposals/RFPs

• Leading service delivery team to provide business intelligence and on-going reporting support to marketing and sales departments of global Fortune 100 and Fortune 500 companies• Supporting Marcom production teams with product launch across channels, maintenance of digital assets and brand compliance audit

Managing operations for regional and global team of Fortune 100 client in Hi-Tech industry. Overseeing service delivery for following core domains for client:• Content and Digital asset operations for various regional client websites (Americas / EMEA / APAC) each with >1 million products (own & 3rd party)• Monitoring quality of digital assets and coordinating with cross-department / vendor teams for corrective and preventive actions• Internal search engine optimization and reporting• Web analytics/ reporting covering regional and global websites of client through use of tools like Adobe SiteCatalyst

Direct line manager for eCommerce programs, headed teams of analysts across multiple functions:• Rolled out regional product launches, sales promotion campaigns and critical content updates online in partnership with client’s sales & marketing managers• Recommended strategic & tactical business decisions through insights & trends on ad impact, product inventory, delivery logistics etc.• Defined & tested a programmatic cross-selling model based on in-basket product purchases

Associated with "Project Blue Planet" - Aligning current Supply Chain Processes with respect to Common Global Standard. Reengineered Order Delivery Process to integrate and automate the system

Responsible to conduct market research and analyze use of corporate banking products in Mumbai (India) to understand market share, gap in services, and sales opportunities

In-charge of the Computer Sales Division with responsibilities like Business Development, Operations, System Engineering and Support Services