Saurav Borah Email and Phone Number

Monitoring 108 ambulance serviceWorking on improvement of service.Determined emergency situation and developed plan of action.Assisted with mobilization, ambulation and transport of patients.Investigated practical and theoretical issues facing emergency services and identified effective resolutions.Delivered services to customer locations within specific timeframes.

Skilled at inspection and advices about repairs of vehicles for service operations to clientMaintained high customer satisfaction standards to meet or exceed targets.Pleasantly greeted customers and asked open-ended questions to better determine needs.Suggested add-on services that would be helpful to customers and improve bottom line.Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.Followed up with customers to offer additional support and check resolution satisfaction.Examined service history and provided initial inspection of vehicle to identify issues.Handled customer issues with confidence, using complex problem solving to provide effective resolution.Educated customers regarding regular maintenance protocols to preserve vehiclecondition.Maintained up-to-date knowledge of product and service changes.Exhibited high energy and professionalism when dealing with clients and staff.

Skilled at maintaining profitable client relationship and developing ambitious sales target.Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.Met with existing customers and prospects to discuss business needs and recommend optimal solutions.Developed and delivered engaging sales presentations to convey product benefits.Generated new leads through networking and attending industry events.Contributed to event marketing, sales and brand promotion.Identified new business opportunities through cold calling, networking, marketing and prospective database leads.