Saurav Kumar Gupta Email & Phone Number

Jaipur, Rj, In

Noida, Uttar Pradesh, India

Managing 200+ Network Devices Like Firewalls, routers, Switches, Access Points and Wireless controllers.Responsible for entire LAN and WAN maintenance and troubleshooting of the company Network.LAN and WAN design & implementation for existing and new environments. IP Subnetting and allocation ordering new requirement.Hands-on Experience with Cisco Series Routers and Switches.Hired and supervised subcontractors to improve production and meet critical deadlines.Directly coordinate with clients and solve the punch points.Responsible for link & provisioning through all nodes.Learning new technology and growing my skills.Managing and supporting the NOC operations activities and Coordinating respective ISP & Circle teams for network-related tasks to maintain a healthy network.Troubleshooting network issues through the use of Incident Management, providing root-cause analysis using Problem Management, and making required configuration changes on the devices using Change Management.Troubleshoot customer circuit Problems and diagnose per requirements.Prioritize the team and resolve the customer issue ASAP.Take Proactive action to maintain the fault rate of customers by suggesting N/W improvements & corrective action for repeat complaints.Monitoring Network/Bandwidth Utilization of the Data Network Circuits and Generating reports of Network Utilization on a monthly basis, along with issues encountered with ISP circuits.Working on Basic LAN configuration: VLAN.Working on basic Router configuration + Routing Protocols: RIP, OSPF, EIGRP, BGP.Basic Ethernet Concepts and Cablings, Device authentication mechanisms, and User Authentication Mechanisms.Basic Networking Concepts like OSI model, TCP/IP, packet flow.

Bengaluru, Karnataka, India

As an Information Process Enabler, I was responsible for managing projects and providing efficient solutions tailored to the client's needs. During my tenure, I used a variety of tools such as Arc GIS, Ericsson, and Geo Spatial tools, as well as MAP API, reporting and troubleshooting issues that arose. Additionally, I conducted thorough quality checks of the processes and solutions.

Master'S Degree, Business Administration And Management, General, B

Masters in Business Administration in Information Technology(Distance Program)

Bachelor Of Business Administration - Bba, Computer Application, 63%

I spent the best 3 years at this college. It helped me explore my potential. Thanks to the lenient curriculum and no hard attendance rules.

12Th, Computer Science, 60%

This was the foundation of my carrier where I got interest in computers and decided to take my carrier ahead in computers and technology.

10Th, A