With a PGDM in Marketing from Indira School of Business Studies and a recent tenure at Skyhigh Security, I've honed crucial skills in Customer Relationship Management and problem-solving. My journey has been characterized by exceeding performance indicators and advancing customer success strategies. This educational and professional canvas has been instrumental in crafting my core competencies which include expanding accounts and nurturing client relationships.At Skyhigh Security, our team elevated B2B customer satisfaction and revenue growth by adeptly addressing client needs through strategic business reviews. The skills gained during my management training at HDFC Bank, particularly in sales strategies for financial products and branch operations, have been vital in contributing to organizational growth. I value a culture of continuous improvement and am committed to bringing diverse perspectives and collaborative experiences to the team.
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Customer Success ManagerSkyhigh Security May 2022 - Oct 2023Bengaluru, Karnataka, IndiaResults-driven Customer Success Manager with a track record of driving B2B client satisfaction and revenue growth. Proficient in identifying and addressing client needs, achieving and exceeding key performance indicators, and enhancing customer success through strategic business reviews. Skilled in expanding accounts, fostering strong client relationships, and influencing product development. Dedicated to elevating customer satisfaction and contributing to organizational growth. -
Management TraineeHdfc Bank May 2021 - Jul 2021Pune, Maharashtra, IndiaI have successfully implemented sales and marketing strategies for personal loans, showcasing my proficiency in promoting financial products. In addition to this, I have gained valuable experience in customer service and have been actively involved in various tasks related to Branch Banking operations. This has allowed me to develop a diverse skill set in providing excellent service and contributing to overall branch efficiency.
Saurav Ranjan Education Details
Frequently Asked Questions about Saurav Ranjan
What is Saurav Ranjan's role at the current company?
Saurav Ranjan's current role is Customer Success Manager at SaaS Based Company | Results-Driven, Revenue Growth, CBR,.
What schools did Saurav Ranjan attend?
Saurav Ranjan attended Indira School Of Business Studies, Jaipur National University, Jaipur.
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Saurav Ranjan
Project Manager | Insuredmine | Insurtech | Qa | Crm Implementation | Capital Markets EnthusiastBengaluru1gmail.com -
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Saurav Ranjan
M.Sc Analytics, Tiss Mumbai" 25 | Data And Operations Analyst Idobro Impact Solutions | Plan India | Executive Member Media And Pr, Tiss Analytics |St. Xavier'S RanchiMumbai Metropolitan Region -
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Saurav Ranjan
Pune
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