General Manager - Intutive Operations & Automation (Ioa)
At Cognizant, I lead large teams across multiple digital delivery engagements of a tech giant for their fintech arm, driving strategic initiatives, bidding efforts to enhance productivity and establish impactful analytics pipelines. I developed innovative solutions resulting in significant improvements in reliability, product enhancement, consumers, merchant and other stakeholder groups resulting in notable revenue growth. Additionally, I streamlined reporting processes through automation, saving substantial time and resources, while also laying the groundwork for long-term efficiency through data consolidation. Furthermore, I implemented solutions for unified web applications and decision support, reducing manual workloads and improving navigation. In areas such as end-to-end driver metrics and fraud prevention, my efforts led to enhanced reporting efficiency and innovative solutions for fraud prevention. Through effective global hiring and resource management, I ensured a strong and capable team, recognized by the client for exceptional value we helped their products with to become the market leader in 2023.