Who is Saurav Kumar Jha? Overview
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Saurav Kumar Jha is listed as Technical Specialist at HCLTech, based in Patna, Bihar, India. AeroLeads shows a matched LinkedIn profile for Saurav Kumar Jha.
Saurav Kumar Jha previously worked as Information Technology Engineer at Pine Labs and Team Leader at Medicover Fertility. Saurav Kumar Jha holds Master'S Degree, Information Technology, A from Delhi University.
Company email context
Email format at HCLTech
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HCLTech
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Profile bio
About Saurav Kumar Jha
Intending to build a career with leading corporate, committed, and dedicated people, which will help me to explore myself fully and realize my potential. I am always ready to take any task that can boost me and help for self improvement. Experienced in IT Infra & Services.
Listed skills include .Net, Powerpoint, Social Media, Windows Server, and 17 others.
Current workplace
Saurav Kumar Jha's current company
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8 roles
Saurav Kumar Jha work experience
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Technical Specialist
Current Provide hardware/software/network problem diagnosis/resolution via telephoneAVAYA/email/chat-SERVICE NOW for customers end users. Service Now Ticketing Tool: Assigning tickets to available engineers in shift and route to correct assignment group if work is not in our scope. Active Directory: Working on user account related queries through WIN P1.
Mar 2024 - Present
Information Technology Engineer
I am working as a IT Support Engineer and being part of Tools Management Team. Manging Jira Service desk & MDM and also partially managing O365, AD, Azure AD & Manage Engine ENDPOINT Central etc for smoothening the process to help end user with their account & access part. I am committed to provide seamless and great experience to end user related to their.
Oct 2022 - Apr 2024
Team Leader
Zendesk Ticketing Tool: Meeting SLA expectation for Infrastructure issue. Resolving issue on Timely manner related to Question, Problem, Incident & Task. Hardware: Making presence of Stock items like RAM, HDD, Keyboard, Mouse, Display/Monitor, Cables etc. and faster procurement process to reduce impact on user task. Software: Regular link check and.
Nov 2021 - Oct 2022
System Administrator
Install and house the hardware, software & network on floor for agents. Monitoring & Working on AD DS, Anti-Virus Server & Recording Server. Maintain dialer (Yeastar & C-Zentrix) & telephony systems. Reporting problems and tracking changes to the system. Control access to the server/hub room & Also Wi-Fi Management. Maintain Host name, IP address (es) &.
Aug 2019 - Oct 2021
Senior It Engineer
Responsible for Server’s Daily Backup and Maintenance. Seqrite Endpoint Security installation and policy implementation as needed. Active Directory user & computer management. Applying GPOs. Virtual machine creation & maintenance with Hyper-V. Resolving DNS & DHCP related issues. Network Installation at New Counters of Enterprise. Maintaining ERP, Thin.
Mar 2017 - Dec 2018
It Executive
Providing Desktop Support, Active Directory Management, DHCP & DNS Management, Mail Maintenance, System Inventory Management, Application & Software issue resolution, OS & LAN Troubleshooting and much more related to Hardware & Network Support to end users...
Apr 2014 - Dec 2016
It & Seo Executive
Gks Consulting Private Limited
PPC & Adwords account handling, On-page & Off-page Optimization, Providing Technical Support like on printer, system & networking related problem
Dec 2012 - Feb 2014
4 education records
Saurav Kumar Jha education
Master'S Degree, Information Technology, A
B.Sc(It), Information Technology, A
Intermediate, Science, A
A. S. College, Deoghar
10Th, Mathematics, A
R. Mitra + 2 High School
FAQ
Frequently asked questions about Saurav Kumar Jha
Quick answers generated from the profile data available on this page.
What company does Saurav Kumar Jha work for?
Saurav Kumar Jha works for HCLTech.
What is Saurav Kumar Jha's role at HCLTech?
Saurav Kumar Jha is listed as Technical Specialist at HCLTech.
Where is Saurav Kumar Jha based?
Saurav Kumar Jha is based in Patna, Bihar, India while working with HCLTech.
What companies has Saurav Kumar Jha worked for?
Saurav Kumar Jha has worked for Hcltech, Pine Labs, Medicover Fertility, P C Financial Services Private Limited, and Sanyog Enterprises Pvt. Ltd. - India.
How can I contact Saurav Kumar Jha?
You can use AeroLeads to view verified contact signals for Saurav Kumar Jha at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Saurav Kumar Jha attend?
Saurav Kumar Jha holds Master'S Degree, Information Technology, A from Delhi University.
What skills is Saurav Kumar Jha known for?
Saurav Kumar Jha is listed with skills including .Net, Powerpoint, Social Media, Windows Server, Windows, Photoshop, Networking, and English.
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