Saurav Menon Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Pune, Maharashtra, India

In October 2022, Briq acquired Swipez and I moved to an implementation specialist role at Briq.At Briq, I excelled as an Implementation Specialist, focusing on the initial setup and configuration of software for clients. I effectively incorporated client requirements by making necessary changes to the software tools. Additionally, I played a crucial role in linking clients' ERP software with the Briq system and mapping the required values.In my role, I utilized a range of tools, including Jira, Excel, and Confluence, to streamline the implementation process. To collect and map data effectively, I also worked extensively with SQL.Through my expertise and attention to detail in software implementation, I successfully ensured a seamless integration process for clients, meeting their unique needs and requirements.

India

At Swipez, I successfully handled various responsibilities that contributed to the company's growth and customer satisfaction. This included reaching out to leads from different sources, understanding their requirements, and effectively scheduling and providing demos for potential customers whose needs aligned with our services.By delivering compelling demos, I created opportunities to convert leads into paying customers, resulting in increased revenue for the company. I consistently managed and nurtured relationships with existing users, ensuring their satisfaction by promptly addressing and resolving their queries with a high level of efficiency.In addition, I played a crucial role in guiding customers through the KYC process and facilitating the creation of Payment Gateway accounts, simplifying their experience and contributing to improved user satisfaction.Through these efforts, I not only contributed to the growth of Swipez but also fostered strong relationships with customers, ensuring their continued success and loyalty.

Bangalore Urban, Karnataka, India

At Simplilearn, I have been responsible for upselling and cross-selling technical and management-related courses to professionals. My role involved guiding clients in selecting the most suitable courses based on their educational and professional background. Additionally, I handled client accounts and managed refunds efficiently.During my tenure, I made a significant impact by closing deals and individually generating an average monthly revenue of $2000 through upselling and cross-selling process and tech-related courses. I successfully added over 30 new accounts within a span of just 6 months, showcasing my strong account management skills.Overall, my contributions at Simplilearn have resulted in increased revenue and client acquisition, demonstrating my ability to effectively promote and match educational offerings to professionals in the industry.

Bengaluru Area, India

At Clear, I excelled in sourcing new sales opportunities by effectively following up on inbound leads and initiating outbound cold calls and emails. By thoroughly understanding the needs and requirements of customers, I played a crucial role in guiding them towards selecting the most suitable business model.My efforts yielded impressive results, as I generated ₹144K in monthly revenue through the conversion of over 250 paying clients. Furthermore, I engaged more than 5 clients in mutual funds investments, leveraging tailored solutions to ensure their specific requirements were met.In addition, I successfully cultivated a substantial number of leads through inbound calls, resulting in the acquisition of 50+ qualified opportunities that were seamlessly handed off to the sales team for closure. Overall, my time at Clear was marked by a strong ability to identify and capitalize on sales opportunities, drive revenue growth, and deliver tailored solutions to meet customer needs.