Saurav Sahu Email & Phone Number

San Francisco, California, Us

Product Lead at CleverTap, overseeing key projects:CleverTap for Startups: Orchestrated a self-serve startup plan, achieving revenue targets and enhancing user onboarding & payment efficiency.Dashboard Experience Enhancement: Implemented secure Login, SSO & 2FA experience for global clients, enabling collaboration on the tool, reducing support tickets and ensuring 100% VAPT certifications quarterly.Focused on driving innovation, optimizing user experiences, and delivering measurable results

Gurugram, In

India’s 1st Video Commerce App, enabling influencers to monetise their followers better• Leading Influencer Storefront Experience on PWA; selling physical products, 1-1 interaction, courses, & exclusive content• Enhanced the Purchase Flow from YT Videos (with Product Placements), making the conversion 2x in a span of 4 months• Driving consumer roadmap & regular sprint cycles for a 20+ member team of frontend, backend devs, QA & UI/UX• Responsible for all external integrations as distribution channels - MX Player, Sharechat, Roposo, Paytm, Glance• Previously, launched the android app (5M+) w/ video & livestream selling; 3x conversion than traditional e-coms• Actively involved in go-to-market strategy early on; increased our order volume by 6x in 2nd week of launch• Built a task-reward system to make users habitual to appointment-based LIVE streams; reducing new user churn by 10%• Key Features : Interest Communities, Group Winning, HTML5 Games, Localisation, Search & Suggestions Improvements

Bangalore, Karnataka, In

[Flipkart acquires gaming platform Mech Mocha's IP and team]Mobile gaming startup creating high-quality games across casual and mid-core categories for the Indian audience. Acted as both Data Product Manager and Game Product Manager in course of 2.5 years.• Data : Instrumental in building data culture from scratch + Setting up tools, taxonomy, instrumentation & measurement• Games Managed : Chhota Bheem Himalayan Game (5M+), Jetpack Joyride Indian Edition (5M+), Share Raja (Pilot)• Cool Stuff : iOS AR Game, LiveOps System, Economy Balancing, Dynamic Difficulty, Live Content Management• Talks & Workshops Held : In-House Events, DesignUp Conference 2017, Nasscom IGDA 2017• More : Standup Comedy - Conducted Open Mics, Foosball Championship Winner, Tekken Game Runner Up, Acted in multiple Video Ads for Games

Chennai, Tamil Nadu, In

Marketplace for hotels and homestays. Worked across multiple verticals, taking ownership of full-sized projects and ad-hoc work. Wrote feature specs, designed user experience, created mockups, handled sprints and analysed key performance metricsMobile App -• Co-piloted a 20-person team in launching Stayzilla’s first app on Android (300K Installs, 4 Rating) and iOS (5.6K Installs) platforms• Redesigned post-booking experience for guest; automated host side cancellation through app thereby reducing manual efforts• Defined, implemented and analysed in-app events to measure product success; set up dashboard and fixed daily report format• Took initiative and built in-house Push Notification tool and URL shortener tool to enable promotional campaigns for marketingTrust & Safety -• Introduced Traveller Type Badges and Host Performance Badges while collaborating cross-functionally with stakeholders• Created verification checklist for giving Verified Badge to home stays; built an Appsheet form that worked offline for field agents• Established the Ratings and Reviews system for properties across platforms; designed cancellation flow for guests and hostsWebsite -• Led multiple web-based projects based on customer needs and data-driven analysis. Drove agile development via JIRA and Slack• Created Kibana dashboards for tracking booking conversions and measuring features success; reduced web signup dropoff by 30%

• Won Bronze in Inter Hall Data Analytics competition cracking the case on fraud detection for a power distribution company• Instrumental in pre-processing of datasets while observing patterns through PowerPivot and doing feature selection• Mentored a 10 member team throughout the year by triggering group discussions and sharing relevant knowledge materials

Gurgaon, Haryana, In

Indian fashion and lifestyle e-commerce portal. Worked on projects for improving Net Promoter Score (a customer loyalty metric) of Jabong.• Performed root cause analysis in Excel for low NPS of Chhattisgarh & discovered issues pertaining to negligence of delivery providers• Investigated the cause for huge returns in Men Apparel & Footwears and identified responsible Defaulter Brands to be litigated• Figured out dubious entries in NPS Survey through Text Sentiment Analysis and proposed more Efficient Call-to-Action interface

Gurgaon, Haryana, In

• Worked on two on-going projects of the company viz. Pollution Mapping & Lightning Mapping• Developed a program (using C & KML) for selection of sites in North Eastern Region of India for measuring Site Pollution Severity• Analysed & identified transmission lines in Eastern India which should be prioritized for improvement in line protection• Devised methodologies in above projects were adopted by the company for use in other regions of India

Online chat service where users could converse with strangers anonymously based on matching interests. • Redesigned the website UI; homepage conversion increased by 20% through effective placements of key elements• Proposed interest-based forums for users as a feature idea; led the design & conceptualization while incorporating team’s feedback• As part of re-branding, designed company logo, business card, letterhead and promotional posters to be shared on social media

An e-commerce portal which catered to the daily shopping requirements of the students of IIT Kharagpur at subsidized rates. It offered Electronics, Books, Personal Care & Food items.• Offered same day delivery to the students through efficient operations in a B2C marketplace model• Led the Publicity & Design domain, adopted Guerrilla Marketing strategy; website received 5 lakhs hits in first month• Functioning over a period of 3 months, socially reached 1200 people & accomplished a GMV of INR 2.40 lacs

Kharagpur, West Bengal, In

Techno-Management Fest of IIT Kharagpur. • Initiated the College Ambassador Program for ensuring nation-wide reach resulting in 33% increase in overall participation• Led a team of 25 graphic designers for timely completion of website and regular publicity materials such as posters & brochures.• Solely in-charge for efficient design & development of Kshitij Arena (worth INR 8 lacs) & reduced expenses by 40%Also served as Steering Committee Member in the next year.

B.Tech. + M.Tech. (Dual Degree), Electrical Engineering

Drama/Theatre Arts And Stagecraft

Intermediate, Science