Saurav S. Email & Phone Number

Gurugram, Hr, In

Gurugram, Hr, In

Gurugram, Haryana, India

Specializing in Airtable, Hubspot, Make (Integromat), and Zapier, I design and implement advanced workflows and integrations to streamline business operations. My expertise includes:Creating sophisticated, automated workflows.Seamlessly integrating diverse software systems.Developing custom automation solutions tailored to unique business needs.Troubleshooting and optimizing complex automation setups.Managing and synchronizing large datasets across platforms.Collaborating with clients to deliver impactful automation solutions.Providing training and support for efficient system use.With a focus on innovation and efficiency, I enable businesses to enhance productivity and drive growth through robust automation.

Bengaluru, Karnataka, India

- Project Planning: Led the development of project plans, defining scope, objectives, and milestones. Collaborated with cross-functional teams to establish project goals.- Risk and Timeline Management:Proactively identified and managed project risks. Monitored and adjusted project timelines to ensure deadlines were met.- Resource Allocation: Strategically allocated resources based on project requirements and team skills. Maintained a balance between workload and team capacity.- Requirement Grooming: Collaborated with stakeholders to refine project requirements. Facilitated communication to align project deliverables with customer expectations.- User Stories Creation: Led the creation of user stories from high-level requirements. Worked with product owners to capture and prioritize user needs.- Epic to User Story Breakdown: Conducted breakdowns of epics into actionable user stories. Ensured alignment of user stories with project goals and strategy.

United States

- Played a pivotal role in implementing and optimizing an Airtable-powered CRM system to streamline project management and enhance team collaboration. - With a focus on sprint planning and faster results, Successfully delivered a user-friendly interface that facilitated seamless access to project deliverables, tasks, and tickets.- One of the key strengths of this CRM is its seamless integration with other platforms. Leveraging the power of Zapier, the data within Airtable was effortlessly synced with various tools, including Slack, Calendly, and other productivity-enhancing applications. - This integration streamlined communication, automated processes, and eliminated manual data entry, ultimately improving team efficiency and productivity.- Collaborating with cross-functional teams to understand project management requirements and translating them into an effective CRM solution using Airtable.- Providing ongoing support and maintenance for the CRM, addressing any issues, and continuously improving its functionality based on user feedback.

Jaipur, Rajasthan, India

- Developed custom operations solutions for this fast paced travel company's internal operations and customer management. - Managed the overall organizational level data flow using database management strategies. - Used SQL, Jupyter, Python to build data pipelines for the specific data requirements. - Taking ownership of transforming the entire operations into autonomous and data driven. - Collaborated with cross-functional teams to gather requirements. - Assisted in the development of new features and functionalities to improve the company's overall operations. - Improved team productivity by 30% by automating the majority of the automation processes. - Reduced data entry errors by 50% through implementation of data validation and error handling - Built an Airtable solution that helped to improve the company's internal communication and collaboration.

Jaipur, Rajasthan, India

One of the Initial members in the Operations Team for Multi day Tours. Worked on - - Customer Experience Monitoring throughout the tour. - Powering Sales with Advanced Rate Sheets and Calculators using Sheets. - During COVID time got the opportunity to head a team of 4 to build customised Travel Products for 20+ destinations.- Responsible for controlling category operations for up to 2 Cr per Month for multiple regions. - Leading a team of 5 for Ladakh, Andaman, Spiti, Maldives. - Working on some superior organisational projects such as,- Developing Category strategy in terms of customer experience and Inventory management.- Designing booking flow for over 100+ general and customised products directly through website. - Exposure on working on the Partnerships with Digital Content Creators and Direct tie ups with vendors. - Designing a customer experience cycle favouring the customer touch points. Data & Automations- Designing an automated workflow directly impacting the work of a team of 50+ operations associates and 200+ business development associates. - In charge of automating day to day operational tasks and eliminating the need of human intervention on repeated tasks such as sending mails and Data management. - Taking the data driven approach on solving some of the biggest problems, in general avoiding all sort of operational challenges and power up sales. - Automated Weekly ad hoc reports from the system being sent to the Stakeholders. Technologies/Tools Involved: Airtable, Advanced Google Sheets, APIs Integrations, Javascript.