As an Executive Networks in TATA Communications LtdCurrent Profile: - South Africa Neotel Transition Project in Transmission NOC (Pune)Have a 2 months onsite experience at Johannesburg Neotel. Understand the processes and created based on SIPOC, AS–IS, Water fall model, &started remoteoperation from Pune.Responsibilities: - New link configuration, up gradation, down gradation, NE upload, migration (Tejas & ECI)BG20, XDM1000, XDM2K, XDM100, TJ1600C, TJ100 Customer complaint, Customer service optimization Planned activity, Service Impact Analysis, Traffic restoration Proactive Network alarms monitoring on EMS/NMS and restoration for network Service Improvement,Fiber power reading improvement,Network audit (SPOF card, box, DNI, revertive, Non-revertive, auto switching, alarmMask, Concatenation etc.) Vendor and Supplier Coordination DCN management and maintenance RFTS Remote Fiber Test System MIS reporting, Suggestions and feedbacks on optimization of the networkResponsibilities: (Ahmedabad Service Assurance) EMS Alarms cleanup project&Cramer LO cleanup project& Off Net to On Net Project SDH and Ethernet link commissioning with 24 Bert/Ethernet/SDH testers MIS reporting, Suggestions and feedbacks on optimization of the network Asset /Inventory/Spares management Maintenance of Gujarat circle customers Resolution of customer problem with in TAT Up/down gradation, migration& termination of existing customer according to work order Face the customer during SD and fulfill their requirement. Resolving customer’s typical and escalated issue. Face the customer and reduce the repeted issues to improve the performance Execute the BH for Wimax & Radwin Base Station. Modems & converters configuration, ios and software up gradation Manage Wimax& Radwin Customers

As a Network Engineer IT Officer-1 in Adani GroupResponsibilities: Development of Adani Group IT Infrastructure by complete Projects of LAN, WAN, Security &SurveillanceHands on Experience:- Routers: Cisco1751/1750/3640/1841/3845/2821/2811, Maipu & Huwai Routers. Cards:-HWIC-2FE, WIC-2T, WIC-1T, BRI, PRI, Voice Cards FXS & E&M, HWIC-1FE, E1  Switch: Cisco:-2950 3COM:-3300/4007 Nortel:-425 24T/48T,5510 L3 24T, HP:-5406zl, 5412zl Modem: - Rad FCD E1/LC, Rad Asmi 52 V.35 & G.703, LOOP, Nomus, MLLN Tools:-Ethereal, IP-Scanner, Net Tools, Solarwind, Net flow, Wire Shark, Auto BackupConfiguration:-Tunneling, Vlan, PBR, Multilink, ISDN, Voice, Stacking, Access-list, HSRP, VRRP, Static Routing, Route Aggregation, NAT, IOS up gradation, RF links, serial links, VPN site to site and Server-client, DDNS, VOIP over VPN, IP Schema, Net Flow, Port Mirroring,Administration of NMS: - Configured What’s UP Gold 11.0 with Direct SMS and Polices. Up gradation of What’s UP Gold Ver.(Last Up gradation Ver. 12.4 ) Configured Auto Backup of routers and switches & Configured Syslog server Monitoring of Leas Lines & RF links. Monthly Lease Lines Up Time, BW utilization, Servers utilization Report. Communicate with IP Switch regarding NMS query. Weakly Backup of NMS Commissioning & Maintenance of Lease linesUnified Threat Management:- Cyberoam 250i/500i/25i Administration with High Availability(HA) Fortigate firewall FG300A Administration. Proof of Concept(POC) & Implementation & maintenance of Trend Micro Server Client structure with end point security like Desktop Firewall, web reputation,

As a Outsourced L1 Engineer in Videsh Sanchar Nigam Ltd Responsibilities: ITMC (International Transmission Maintenance Center) Section: Troubleshoot enterprise customer complaints for the IPLC, NPLC,VC-IPLC, MPLS, ILD, NLD,VPN, ILL, MPLS, ISDN Legacy circuits and carry out related follow ups to resolve the problem. Following up the Work Orders related to the Leased Circuits (E1, DS3, and STM1) and get those done by performing required testing. Configuration and troubleshooting on different types of Modems (RAD, LOOP, Asmi 52 and TIENET, CTC, ASCOM, Mrotek), converter (CTC), New Bridge Mux, Tester (ANT, WG, Acterna) Proactive Alarm monitoring & MIS ReportingNEC NEAX61 E GDS (Gateway Digital Switch) Section:Operations of NEAX61 E (NEC) Telecom Switch: (Dec 2005 to May 2006 ) Monitoring the calls and, analyzing the cause value then taking up the matter with the distant end carrier and reflecting to TFO/HQ for ASR improvement. Coordination with BSO, POI partner, ITMC, International Carriers & Complain Management. Checking all international routes for absence of noise and echo and health of signaling links Office Data Changes and Establishment of new Circuits with national operators (BSNL, Mobile operators, NLD operator) as well as international carriers (MCI, ATT, Sprint, BT, etc.), Traffic Data analysis and network management. (Routing changes and Numbering Plan implementation) Preparation of Traffic Flow Data and analysis of ASR and suggesting for modifications, System back and CDR backup in magnetic storage device. Implementation of numbering plan for new routes and new levels. Updating TFO/HQ and Switching & Planning section about the Switch performance by Report Generation and Analysis