Austin Savage Email & Phone Number

Irvine, California, Us

• Led the development of the product's vision, planning, design, usability, and quality of the releases.• Actively participated in the continuous improvement of project management processes, tools, andmethodologies. Introduced Agile practices and implemented project management frameworks to enhance efficiency and streamline project execution within JIRA.• Coordinated and managed 100% of the product backlog and service road mapping with internal and external stakeholders.• Empowered teams to become more predictable, dependable, and intelligent in driving business decisions in concert with one another.• Juggled multiple hats across development, technology, business, and marketing strategy.• Participated in fostering the growth of BRICK's brand and culture.• Collaborated with business teams to define project requirements and translate them into technicalspecifications, ensuring alignment with AWS services and Salesforce capabilities.• Worked with cross-functional engineering, design, and creative teams to develop product strategies for each client’s vision.Selected Achievements:• Managed internal relationships with IT and business to foster adoption of JIRA as company-wide agile projectmanagement software used by scrum development teams to support Operating Level Agreements (OLAs).

Atlanta, Georgia, Us

• Managed and executed project plans, timelines, and budgets, resulting in the on-time and within-budget delivery of multiple AWS projects, including infrastructure setup, application deployment, and data migration. • Oversaw the implementation of AWS services and technologies, such as EC2, S3, RDS, and Lambda, to optimize infrastructure, improve scalability, and enhance system performance.• Maintain industry knowledge and enhance subject matter expertise, identify trends and changes in client and competitor behaviors, and keep abreast of changing regulatory requirements.• Collaborated closely with cross-functional teams, including architects, system administrators, and stakeholders, to gather requirements, clarify project goals, and resolve any technical or operational issues.• Work closely with stakeholders to ensure alignment towards the business vision and strategy to translate roadmaps into user stores that are in line with corporate goals.• Acted as a subject matter expert on AWS services and technologies, providing guidance and training to internal stakeholders, and driving continuous learning and professional development within the organization.• Develop and maintain client-facing collateral and internal documentation to support sales and commercialization processes, including the publication of internal and externally facing release notes.• Use techniques such as; story mapping, business process mapping, conducting a gap analysis to create solid requirements in the form of user stories to bring the user and team to a collective understanding of the product.Selected Achievements: • Led a team of developers, architects, and stakeholders in the successful implementation of an AWS cloud migration project, resulting in a 30% reduction in infrastructure costs and increased system scalability.

Atlanta, Georgia, Us

• Worked closely with end-users and Accounting subject matter experts to develop a detailed understanding of user needs and defined requirements for the company's SAAS accounting-focused applications.• Maintained open and constant communication with the Product Manager and Users to ensure requirements are ready for upcoming sprints that align with business priorities through the use of sprint reviews, release burndowns and other vehicles as needed.• Liaised with subject matter experts to develop detailed business requirements, workflows, design, etc. • Troubleshoot issues identified by end-users or team members to include inspecting, accepting, and/or rejecting completed work from the development sprints or new functionality.

Dover, Delaware, Us

• Planned, configured, tested, implemented, and managed systems environment in support of the organization’s AWS architecture and business product needs while on time, in scope, and on budget.• Created and maintained product vision, roadmap, and a backlog of work for clients and products.• Coordinated with Product Managers to define a strategy for product marketing launch plans. Prepared and presented data to prepare Product Managers for product briefings.• Collaborated with cross-functional teams (Product, UI/UX/Marketing, QA) to define project requirements, prioritize tasks, and establish key performance indicators (KPIs) to measure project success.• Oversaw full-stack development teams; launched and managed front-end digital platforms, digital customer experiences end-to-end, back-end applications connecting Salesforce APIs with AWS functions.• Planned and delivered customer support services, including troubleshooting, customer assistance, and/or training in response to customer requirements.• Developed SQL queries for troubleshooting and system validation.• Attended planning and reporting meetings; brief technical & non-technical aspects of testing to stakeholders.Selected Achievements:• Served as Lead Product Owner for digital SaaS platform. Utilized AWS Tools to collaborate with Salesforce to fund millions in MCA and PPP loans. Oversaw product strategy, development, and execution. Served as a primary point of contact for external product demos and reviews.• Partnered with internal team members, Salesforce Development teams, and Salesforce Architecture to develop and implement solution delivery best practices.

Atlanta, Ga, Us

• Collaborated with Defense Visual Information Distribution Service (DVIDS): DVIDS provided reliable connection between worldwide media and military serving CONUS and OCONUS.• Implemented and integrated an Android video streaming app into the Amazon Market. • Produced daily user stories; wrote tests, designed architectures, and wrote code for Android applications using kotlin. • Planned and completed individual and team projects, including code review and pair programming projects using Java, Android SDK, Rest API, and GIT. Evaluated and analyzed data structures and algorithms.

Salt Lake City, Utah, Us

• Partnered with Utah-based executive team to establish IT presence on East Coast. Planned and delivered customer support services: troubleshooting, helpdesk, Dev Ops, and training in response to customer requirements.• Oversaw recruiting, budgeting, and hiring of East Coast staff. Selected Achievements: • Led new systems integration after 2017 acquisition; ensured adherence to stakeholder requirements. • Facilitated new inventory control system integration; implemented C# reports and React dashboards so team leads could access real-time data.

Alpharetta, Georgia, Us

• Partnered with Utah-based executive team to establish IT presence on East Coast. Planned and delivered customer support services: troubleshooting, helpdesk, Dev Ops, and training in response to customer requirements.• Oversaw recruiting, budgeting, and hiring of East Coast staff. Selected Achievements: • Led new systems integration after 2017 acquisition; ensured adherence to stakeholder requirements. • Facilitated new inventory control system integration; implemented C# reports and dashboards so team leads could access real time data.

Miramar Beach, Florida, Us

• Planned/coordinated the installation, testing, operation, troubleshooting and maintenance of hardware.• Provided first touch maintenance/troubleshooting, performing repairs and maintenance for 100 workstations.• Installed/updated/removed computer equipment as needed to include maintaining audit logs of events

Tallahassee, Fl, Us

• Configure the installation, testing, operation, troubleshooting and maintenance of hardware.• Created social media presents on Facebook using Facebook business and Facebook marketing tools.• Created Power points, Word, or Excel templates for the company.

Digital Marketing Boot Camp

Bachelor'S Of Science In Information Technology, Minor In General Business