As the CEO & Founder of SAVAGE AI, I’m thrilled about our recent launch. Our mission is to empower companies with cutting-edge AI tools. By June 2025, we aim to support 20 unique organizations in their AI journey. If you’re a forward-thinking leader seeking to harness these tools, let’s connect! Explore more at www.savageai.com.

During my initial two years as Chief Operating Officer at SYSARRO, I led significant initiatives that propelled the company's growth and solidified our market position. My tenure is marked by two major achievements:1. I initiated and successfully established SYSARRO as a certified Zoho partner, a move that not only broadened our service offerings but also substantially increased our revenue from Zoho-related projects by nearly 20%. A key part of this success was my role in guiding our developers to gain Zoho certifications, enhancing our team's expertise.2. I revamped our HR and operational frameworks, which doubled our workforce and led to the formation of a strong operational and project management support team. This strategic development has positioned SYSARRO for scalable growth and improved service delivery.These efforts reflect my commitment to driving success and creating a lasting impact at SYSARRO.

Spearheaded the profitability of three business units: Stainless Manufacturing Plant, Factory Direct Dealership Sales, and Factory Service Center.Effectively managed budgets, allocating resources to ensure optimal operational efficiency and cost-effectiveness.Oversaw production scheduling, streamlining processes to maximize productivity while maintaining strict quality standards.Implemented strategic growth initiatives that result in notable and consistent increases in unit production and EBITDA contribution year after year.Improved cost-efficiency by implementing cost-saving measures that optimized the ratio of employees to unit production, ensuring sustained profitability for the organization.Developed and mentored a highly motivated team, fostering a culture of collaboration and continuous improvement.Key Achievements:Led the Stainless Manufacturing Plant to achieve a record-breaking 30% increase in production output each year over a three-year period, resulting in a substantial revenue boost.Achieved a remarkable milestone by doubling production output while sustaining an average profit margin of 18% per unit.Demonstrated exemplary leadership by successfully guiding our team through the challenges of the COVID-19 pandemic.Introduced Scrum boards in every production area, facilitating daily gemba walks for seamless monitoring and improved efficiency. Additionally, designed and established an exceptional production war room that remains in active use to this day, serving as the focal point for daily standups following the gemba walk.

Demonstrated expertise in production scheduling, process flow optimization, staff development, and budget management. Achieved a remarkable track record of surpassing corporate production goals, setting new standards for excellence.Key Achievements:Implemented bay builds (rather than traditional assembly lines) to maintain our team’s focus on our customers and the highest quality vehicles. This setup also prevented the build time of highly customized units from impacting the production time of more traditional units.Created digital displays through the facility for a unique customer experience during plant tours and inspections.Initiated the annual Fire Truck Pull event, involving our customers, employees, and suppliers. This highly successful event elevated brand visibility, employee morale, and provided valuable exposure for our suppliers.

Led the successful startup of a new manufacturing plant, spearheading various key initiatives.Formulated a comprehensive business plan, outlining the plant's vision, goals, and strategies for sustainable growth.Orchestrated multiple government assistance programs, securing a total of over $587,000 in financial support. This included a 15-year PILOT from HIDA, $13,200 On-the-Job (OTJ) Program from Erie County WDC, and $49,352 OTJ Program from NYS DOL WIB. Additionally, obtained $400,000 in Capital Grant and $125,000 in Tax Incentives from Empire State Development.Oversaw all aspects of the business start-up, ensuring a smooth and successful launch.Skillfully managed the setup and integration of various essential systems, including computer networks, internet, phone, and security systems.Efficiently integrated different business systems, enhancing overall operational efficiency and productivity.Effectively managed human resources, accounting, and scheduling functions, optimizing day-to-day operations for seamless workflow.Throughout these endeavors, achieved exceptional results and established the foundation for a thriving and prosperous manufacturing plant.

As a Microsoft Certified Trainer, I offered computer training classes for individuals and businesses in the Buffalo and Western New York area.I held regularly Scheduled Classes at my Training Center in Buffalo, but I also offered a unique Mobile Computer Lab for Onsite Training at many businesses.I sub-contracted as a trainer for KnowledgeAir (Buffalo NY), New Horizons (Buffalo, Rochester, Syracuse, Albany NY), CampusLinc (Buffalo NY), Netcom (New York, NY), and Quality PC Training (Buffalo NY).Certiport Authorized Testing Center, BBB Accredited Business, Microsoft Office Specialist Authorized Testing Center, Hamburg Chamber of Commerce Member.Adobe Training:Acrobat, Dreamweaver, Flash, Illustrator, InDesign, PhotoshopBusiness Skills Training:Effective Presentations, Project Management, Time Management with Microsoft OutlookCertification Programs:Microsoft Office Specialist, QuickBooks Certified UserDatabase Training:SQL, Crystal Reports, MySQLMicrosoft Office Training:Windows, Word, Excel, PowerPoint, Outlook, OneNote, SharePoint, Visio, Project, InfoPath, VBAMicrosoft Technical Training:Windows Server, Active Directory, Exchange, SharePoint, Visual Studio, PowerShell, SQL, ProjectBusiness Application Training:ACT!, Google Apps for Businesses, QuickBooksKey Accomplishments:I developed a course called "Improve Your Outlook", a time management and personal workflow system for professionals using Microsoft Outlook.I built two 10-PC Mobile Computer Labs for onsite training in customer's conference rooms and at event spaces.Offered a complete Microsoft Office Specialist Certification course for businesses to not only provide their employees training in Microsoft Office, but also validation of their new skills with the official user certification exam from Microsoft.Microsoft Certified Trainer, Microsoft Office Master Instructor, and Who's Who in Technology - Buffalo Business First 2010.

Efficiently led and supervised a team of Help Desk personnel, IT Administrators, and Developers, fostering a collaborative and high-performing work environment.Demonstrated expertise in systems management, overseeing the seamless functioning of computer networks, internet connections, phone systems, and security infrastructure.Successfully spearheaded the project management efforts to achieve ISO 9001:2000 Certification, ensuring compliance with quality standards and enhancing organizational credibility.Acquired a $20,000 State Training Grant to develop and implement a comprehensive Microsoft Office Training Program, equipping staff with essential skills to enhance productivity and efficiency.Secured a $100,000 State Training Grant to effectively manage the end-to-end process of ERP system implementation, streamlining operations and optimizing business processes.Leveraged expertise in website application development to design and deploy engaging and user-friendly company websites, contributing to enhanced brand visibility and customer engagement.Key Achievements:Successfully orchestrated the on-time and within-budget implementation of the MAPICS Syteline ERP System, streamlining operations and optimizing business processes.Pioneered the development of a cutting-edge online Sales Drawing Configurator, empowering sales representatives to create real-time preliminary designs of fire trucks for fire departments, significantly improving customer engagement and satisfaction.Attained ISO 9001:2000 certification with accolades from Deloitte & Touche, acknowledging the excellence of the in-house digital document management system developed under my guidance.

Successfully led the implementation of an advanced systems upgrade, replacing the outdated Netware coax ring network and standalone Windows 3.11 computers. Introduced an efficient ethernet network, Windows NT server, and upgraded Windows 98 computers, enhancing overall productivity and connectivity.Distinguished the company's internet access implementation from individual dial-up access by setting up a robust and shared internet infrastructure. This new (at the time) approach provided all employees with faster and more reliable internet connectivity, enabling seamless collaboration and access to online resources, significantly boosting productivity and efficiency across the organization.Demonstrated expertise in systems management, overseeing the smooth functioning of computers, networks, servers, and internet infrastructure, ensuring reliable and secure operations.Key Achievements:Spearheaded the development of the company's inaugural website in 1999, marking a significant milestone in the organization's online presence and branding efforts.Laid the groundwork for the company's technological advancement, creating a strong and strategic foundation that positioned the organization for sustained competitive growth.Innovatively developed a Sales Drawing Assembler using AutoDesk Software, streamlining the sales process and enhancing product customization capabilities, leading to increased customer satisfaction and sales. This unique program was distributed on CD-ROM and called FocalPoint.

Proficiently utilized AutoCAD software to create site plans, sewer layouts, sewer profiles, zoning maps, and various drafting projects, ensuring accurate and detailed representations.Conducted guided field work with Engineers in confined entry procedures, traffic direction, and data retrieval from flow meters, ensuring safety and efficiency in data collection.Demonstrated adeptness in computer upgrades, troubleshooting, file management, and maintenance, ensuring seamless and optimized system performance.

Proficiently utilized CadKey software to create precise metal parts and assembly drawings, manage revisions, and assist in the design process.