Director Of Brand Experience
Current- Responsible for all client-facing interactions; coordinates with high-end event venues and vendors. - Oversees communication on customer service and handles customer disputes. - Coordinates large-scale creative projects; first point of contact for clients, venues, and rentals. - Formulates proposals calculating labor, tax, product cost, and special circumstances. Invoices and collects payments across multiple platforms. - Manages all advertisements, marketing, and graphics. Head of operations for event rental space; trained staff and created event procedure guidelines.