Savan Patel Email and Phone Number
Savan Patel work email
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Savan Patel personal email
Savan Patel is a Application Analyst at Tutt Bryant at Tutt Bryant Group Limited. He possess expertise in testing, integration, databases, cloud computing, software installation and 26 more skills. He is proficient in Hindi. Colleagues describe him as "Savan is always keen to help everyone in the team and regardless of the challenge. He always tackled his work professionally and with good team spirit. He quickly learn't both the technical details of the products he supported and also the internal processes. Savan also assisted in improving what we did as a team and would suggest improvements. He was adept at finding solutions to get a good outcome for the team and customer. Savan provided first class services to customers and would proactively follow up and keep the customers informed of progress, in both the on boarding activities he performed and with technical support queries. Savan was a pleasure to work with and I look forward to working with him again.", "Savan's work at Healthlinks has been terrific. A very critical part of the chain of support, he was the jack of all trades. He was never afraid to confront complex technical issues that we encountered in the initial stages of the software development thus providing terrific feedback to the development teams. His fearless approach to customer interaction was well appreciated. I will recommend Savan to anyone looking for a fantastic worker with a good work ethic.", and "I run a magazine and employed Savan to distribute them to our readers. He managed a team of deliverers. He is a reliable and organised worker, he always worked diligently and I knew I could trust him to get the job done thoroughly."
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Erp Application AnalystTutt Bryant Group Limited Apr 2019 - PresentSydney Olympic Park, Nsw, Au -
Salesforce Implementation Project - It LeadTutt Bryant Group Limited May 2019 - Nov 2019Sydney Olympic Park, Nsw, Au -
Netsuite Erp Crm ConsultantJcurve Solutions Jan 2014 - Apr 2019Sydney, Nsw, AuProvide Technical support for CRM & ERP, Third Party Integrations Support, Testing and Implementations of CRM and ERP Customisation for CustomersResponsibilities:• Troubleshooting and Technical Support for CRM/ERP to 600 plus Customers.• NetSuite Customization as per Customer Need.• Creating Test Plan for New Release Upgrade and Testing as per plan.• Configuration and System Maintenance.• Data Cleansing and CSV Imports to update CRM in Bulk• Third Party Product Integrations and Support (Pepperi, Shippit, Ezycollect, Movilizer).• Create and maintain existing workflow, advance pdf, custom reports as per business requirement for Internal NetSuite.• Work with Customers to define scop of project, requirement and maintain quality assurance and estimate.• Liaise with customers to resolve CRM related issues within deadline.• Software Testing as per BRD’s (Business Requirement Document).• Recommending System Changes and Enhancements.• Employ excellent oral, written and interpersonal communication skills to provide high quality customer service support to users under stressful situations through multiple communication channels and using support tools.• Identify and report on ICT system problems/discrepancies and make suggestions for correction/ improvement.• Creating New Users and User Training for NetSuite CRM.• Creating Custom Roles with Specific Permission of the System as needed.• Payroll Module Support and Training.• Advance PDF and Custom Forms.• NetSuite System Administration and Quality Assurance.• Electronic Payment Processing.• Marketing Automation. -
Technical Support ConsultantJcurve Solutions May 2012 - Jan 2014Sydney, Nsw, AuResponsibilities: • Implementation of cloud base Fleet Manager System for new clients• Salesforce Support and Administration• Project Management through the full life cycle of Software Implementation.• Set-up system and configure according to customer requirements• Billing Data Analysis• Remote Support and Technical Support for Cloud & Windows Base Application• Data Import/Export• Custom Report Requirement gathering and Testing as per BRS• Installing and Configurations of DCM (Data Call Manager)• Software Testing according to Business Requirement Specification• Uploading billing raw data in the system and approving them• Troubleshooting system and diagnosing and solving problems• Setting up new users account in the Fleetmanager System• Liaising with development team during Product enhancement Projects• Tracking Bills using Lotus Notes 8.5 bill tracking application• System Training on Asset Management and Cost Analysis• Call Logging into Sales Force and JIRA• Managing Technical Support queue and Assign cases with the Tech Support team -
Support Desk AnalystProject Stop (Guild Link) Feb 2012 - May 2012Project stop is a decision making toll for pharmacists aimed at preventing the use of pseudoephedrine based products to manufacture methamphetamine. It is a Sales tracking system for the pseudoephedrine drugs.Responsibilities: • Resetting the Password and Username• Helping Pharmacy with registration process• Pass the pharmacies request to Project Manager to delete any drug entry from the Database• Logging the email in to the Service Desk Queue• Extracting Data for the Police Department on request• Web browser trouble shooting
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Ms Dynamic Crm Support AnalystGuildlink Pty Ltd Formerly Healthlinks.Net Feb 2011 - May 2012GuildLink is a wholly owned subsidiary of The Pharmacy Guild of Australia facilitating the provision of professional services to patients in pharmacy.Responsibilities: • Provide high levels of remote customer support to pharmacists and pharmacy staff• Providing 1st and 2nd level technical support; answering support queries via phone, email and fax• Application support and Integration support• Installation and troubleshooting of GuildCare Software to pharmacies via Remote Support• Resolving network/connectivity issues• Data Recovery and Reinstallation of the software• Working with client/server model and resolve web connection issues• Creating users and resetting logins for customers• Deploying logos and adding custom content for the pharmacies • Escalate the issue when necessary to developers• Troubleshoot printing issues• Provide assistance with new starter set-up• Resolving the problem in accordance with SLA’s• Troubleshooting firewall and antivirus issues• Training pharmacists to use the software• Administration of Microsoft Silverlight and Net framework when necessary • Provide feedback to developers to implement improvements in the software• Ad-hoc duties as requested by the Support Desk Team Leader
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Technical Sales RepresentativeBritacel Silicone Ltd Aug 2007 - Mar 2008Britacel is the manufacturer of specialty silicones that is being used in Textile industries all over the worldResponsibilities: • Understand and teach technical aspect of the chemicals to the customer• Maintaining top level customer service• Identifying sales opportunities and closing the sales deal• Payment collection and follow up regarding the payments • Test the chemical finish on the different materials in Lab and in the Factory• Advice the Dyeing master about new finish and how to achieve the new finish• Develop new chemicals in response to client needs• Test chemical strengths and recording results and data entry• Reporting the issue when required
Savan Patel Skills
Savan Patel Education Details
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Performance Education, Sydney, AustraliaAcs Professional Year Certificate -
Federation University AustraliaInformation Technology -
South Gujarat UniversityChemistry
Frequently Asked Questions about Savan Patel
What company does Savan Patel work for?
Savan Patel works for Tutt Bryant Group Limited
What is Savan Patel's role at the current company?
Savan Patel's current role is Application Analyst at Tutt Bryant.
What is Savan Patel's email address?
Savan Patel's email address is sw****@****o.co.in
What schools did Savan Patel attend?
Savan Patel attended Performance Education, Sydney, Australia, Federation University Australia, South Gujarat University.
What skills is Savan Patel known for?
Savan Patel has skills like Testing, Integration, Databases, Cloud Computing, Software Installation, Help Desk Support, Remote Desktop, .net, Software Development, Customer Service, Data Analysis, Salesforce.com.
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