Savann Chan Email & Phone Number

Toronto, On, Ca

Toronto, Ontario

As a Technical Sales Engineer, I provide technical consultation to my clients to help them understand, compare, and contrast their available options to meet their business needs. Technical discussions and consultation include solution architecture; interoperability and technical feasibility; hardware/software configurations. When engaged in an opportunity, I ensure that the correct buying decision has been made and the solution completes successfully.Technical Sales Support* Collaboration with AMs involving customer meetings, projects, whiteboarding, and various events* Support sales team to gain understanding of customer needs and recommending the appropriate technology solution* Ownership of all technical content and leads technical demos/meetings* Configuration and sizing of customer solutions* Develop partner relationship with customer by meeting or exceeding expections* Validation of technical architecture and configurations for complex quotations and proposals* Continuous education in vendor solutions and certifications

Markham, Ontario

As a FTSS for IBM Storage and System x Servers, I provide technical consultation to clients, IBM sales teams, and IBM Business Partners. My role is to understand the client's business requirements, technical requirements, and competitive landscape. I provide technical sales support which includes collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; deliver Proof of Concept; develop and deliver technical education; support critical situations; design solutions; and answer technical questions. When engaged for a specific opportunity or project, I maintain responsibility for the technical accuracy of the proposed solution.

Toronto, Ontario

As a System x Presales Technical Specialist, I provide technical sales support to IBM Business Partners in the North America region including key distributors such as Arrow, Avnet, TechData and Ingram Micro. Products covered include IBM BladeCenter, System x, PureFlex Systems, IBM Storage, and IBM Software.This includes onsite and online Business Partner enablement sessions to educate them on new/current IBM products and tools.Main Responsibilities include:* Solution design assistance * Server sizing assistance * Technical and product recommendations * Configuration validation and pricing * Partner enablement activity as required (training, intellectual capital development, etc.) * Telephone based business partner training and consultation