Savanna Gilles Email and Phone Number
Savanna Gilles work email
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Savanna Gilles personal email
As a Customer Care Specialist at Vector Solutions, I delivered comprehensive product support and training to over 200 clients throughout the globe on various platforms. I also trained and mentored new team members, fostering a supportive and knowledgeable team environment. I consistently surpassed given Key Performance Indicators, demonstrating a commitment to exceeding performance expectations.I graduated from the University of Cincinnati with a Bachelor's in Communications, a Minor in Marketing, and a Certificate in Public Relations. I have a passion for Marketing, Public Relations, Customer Success, and Sales, and I have gained valuable experience in these fields over the course of my professions. I enjoy taking on tasks that challenge me and allow me to learn and grow so that I can expand my knowledge and further my career.
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Customer Supply Chain Specialist IiRefrescoTampa, Fl, Us
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Marketing GeneralistPkm May 2017 - PresentDevelop and execute PR campaigns to boost brand visibility and generate positive media coverage.Implement brand marketing strategies for various wine labels, driving engagement and recognition.Spearhead multiple promotional efforts centered around health and wellness at Duke Energy Convention Center events, contributing to the promotion of a various wellness brands.
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Customer Service RepresentativeSaltwater Restaurants Inc. Mar 2024 - PresentDestin, Florida, UsDemonstrated strong multitasking abilities in a high-demand environment, efficiently assisting a high volume of customers in a fast-paced environment ensuring all service standards were met to foster customer satisfaction and retention.De-escalated agitated customers by engaging in active listening and leveraging in-depth product knowledge to resolve their issue as well as provide work arounds as needed.Worked cohesively with team members to ensure smooth operations contributing to overall operational success. -
Lead Customer Care SpecialistVector Solutions Feb 2021 - Mar 2024Tampa, Fl, UsLed and mentored new team members, contributing to the establishment of a collaborative and knowledgeable team culture.Managed a diverse client base, overseeing 200+ accounts and delivering top-notch product support and training.Consistently surpassed Key Performance Indicators, highlighting a dedication to excellence and exceeding performance benchmarks. -
Logistics Account ExecutiveTotal Quality Logistics May 2020 - Feb 2021Cincinnati, Ohio, UsUndertook intensive training in sales and logistics, gaining a robust understanding of industry practices.Conducted cold-calling initiatives to develop meaningful relationships with potential customers, fostering client trust and loyalty.Successfully negotiated rates with numerous motor carriers, ensuring profitability and surpassing financial targets -
Warner Brothers AmbassadorThe Owens Group May 2019 - Apr 2020UsLeveraged advanced Microsoft Excel proficiency to meticulously organize and analyze data for comprehensive market research initiatives.Conducted extensive research on pertinent subjects within the cinematic industry, contributing valuable insights for strategic decision-making for brand engagement.Crafted and executed innovative marketing strategies, elevating promotional events for various movie studios throughout the Cincinnati area. -
ServerSkyline Chili Sep 2015 - Aug 2019Fairfield, UsDemonstrated a commitment to excellence through the consistent practice of exceptional customer service skills, ensuring patrons received a memorable and enjoyable dining experience.Mastered the art of multitasking and efficient time management in a fast-paced restaurant setting, handling diverse responsibilities with grace and precision. Collaborated seamlessly with fellow team members to guarantee the delivery of high-quality service, fostering a positive and cohesive working environment. A proactive contributor to the overall success of the team, consistently exceeding expectations and leaving a lasting impression on both colleagues and customers alike.
Savanna Gilles Skills
Savanna Gilles Education Details
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University Of CincinnatiAnd Applied Communication -
Mount Notre Dame Highschool
Frequently Asked Questions about Savanna Gilles
What company does Savanna Gilles work for?
Savanna Gilles works for Refresco
What is Savanna Gilles's role at the current company?
Savanna Gilles's current role is Customer Supply Chain Specialist II.
What is Savanna Gilles's email address?
Savanna Gilles's email address is sa****@****ons.com
What schools did Savanna Gilles attend?
Savanna Gilles attended University Of Cincinnati, Mount Notre Dame Highschool.
What skills is Savanna Gilles known for?
Savanna Gilles has skills like Customer Service, Time Management, Teamwork.
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