Savannah Castillo Email and Phone Number

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.• Creates a warm, fun atmosphere for Guests and Team Members.• Adheres to company’s sanitation procedures.• Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change.• Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.• Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.• Greets newly seated Guests’ in a friendly and timely manner. Accurately takes Guests’ food and drink orders.• Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.• Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges.• Ensures food is properly garnished and delivers trays to designated table server’s own section, as well as other sections in the restaurant, as needed.• Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy.

Head server for the Sant Amberous at Sotheby’s. Take food and drink orders from customers accurately. Orders and enter them into system for to kitchen staff. Knowledge of the menu, with the ability to make suggestions. Ensure tables are enjoying their meals and act to correct any problems.

Afterschool caretaker of three children- 4, 7, and 10 years old. Made sure they did homework, ate and bathed. Provided entertainment like visiting a park or playing games. Abided by parent’s requested bed time.

Assisted in event decoration. Greeted and served guests. Waited tables. Served drinks as requested. Assisted in event breakdown and cleanup.

Assisted in event decoration. Greeted and served guests. Waited tables. Served drinks as requested. Assisted in event breakdown and cleanup.

Handled incoming and outgoing calls. Greeted and assisted guests. Set appointments in Excel. Assisted in major Financial Aid events.

Stacked and shelved books. Stamped and scanned books for inventory. Created and handled shippingboxes. Relocated book sections. Assisted students in book location. Maintained a neat and tidy workspace.