Savannah Mitchell Dorion Email & Phone Number

• Work to resolve general client issues related to HR, payroll, benefits, reporting and our HRIS system.
• Conduct new client on-boarding process, as necessary; provide support and compliance guidance for basic set-up questions regarding payroll and benefits.
• Deliver dependable, accurate, appropriate, timely, and easy-to-use value-added solutions to meet clients’ needs.
• Manage open cases to ensure problem resolution in shortest amount of time, while keeping clients regularly informed of status and anticipated resolution date.

• Meeting with clients Learning about the couple's preferences and budget, and advising on wedding customs and etiquette
• Designing the wedding Coming up with creative ideas and themes, and helping the couple choose vendors, services, and decor
• Organizing the event Creating a detailed itinerary for the wedding day, including the location, guest lists, entertainment, and catering
• Managing vendors Negotiating prices with suppliers, and communicating with them to secure dates, requirements, and payment
• Ensuring the event runs smoothly Attending the wedding on the day to make sure everything goes to plan, and troubleshooting any problems that arise
• Staying on top of trends Keeping up with current wedding trends so they can make recommendations to enhance the client's experience

• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Ensure adherence to quality expectations and standards of the Ritz-Carlton Hotel.

Sarasota, Florida Area

• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Responsible for continuously training new hires and all the pool team

• Guarantee quality customer service for all fans in parking lots, entry/exit gates, plaza, ticket office, concierge desk, elevator services, concession stands and concourses.
• Proactively approach and handle all guest-related matters in a professional and courteous manner.

Tampa/St. Petersburg, Florida Area

• Assist in reviewing and analyzing league management and competition issues (i.e., player discipline)
• Assist with ensuring all teams comply with relevant league minimum standards
• Organize match reports and related documentation for all league games
• Assist with compiling team information for the upcoming season
• Design and build out the USL League Two workflow platform for the upcoming season

• Super Y League Soccer Tournament
• Personally, managed soccer fields containing five age groups, boys and girls
• Kept track of all equipment for the game

• Assist Sport Business department faculty with administrative duties
• Prepare for upcoming industry council meeting

• Was a positive representative of the University and assisted with students by giving campus tours and hosting events.
• Had the ability to work well within a cohesive team of ambassadors and admissions counselors

• Was responsible for keeping the equipment clean and in proper use
• Managed practices and home games set-up/take down of equipment

• Listened to and appropriately escalated customer concerns to management with a positive attitude.
• Coordinated daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.

• Assisted in media center
• Standard bearer

• Refereed for Big Sun Youth Soccer Association League (BSYSL)
• Refereed for Gator Showcase with University of Florida

Bachelor’S Degree, Sport Business | Risk Management

Education record