Director Of Client Services
My job was to oversee all aspects of the lodge be up to our quality standards. This included leading a team through the prep work of ensuring the lodge was in pristine condition before a client groups arrival. Creating menu plans for their stay tailoring to the groups specific needs. I lead my team through cooking and serving 3 meals a day to groups of 6+. This required precise time management, planning ahead,prep work and training other team members to guarantee we as a team are in sync for our clients satisfaction. While completing our day to day tasks I ensured that my team and I were attuned to our clients needs by engaging in conversation and assessing if they needed anything in their rooms or out in the field while out hunting. Communication to our outside teams in the field were were handled promptly to ensure they always had what they needed whether it be inside of the lodge or out in nature. During the down time when we did not have a client group in I was updating our social media, making schedules and sending them to my team (communicating with my team if there was any changes that needed to be done), brainstorming new and creative dishes using field to table, and, preparing a schedule for the month that outlined our groups for the month and what days in between those groups that we would have available to clean the lodge and prepare it for the next groups stay.
