• Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.• Researched and capitalized on emerging opportunities to build business and expand customer base.• Identified new markets for penetration by carefully researching potential customers' buying habits.• Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.• Answered incoming customer emails to provide information about products, services, store hours, policies and promotions.• Efficiently produced and distributed products to customers.• Accurately and efficiently gathered and documented important customer information as necessary for sales.• Managed funds.• Managed and online business adeptly utilizing an understanding on technology and it's functions within a business setting.

• Determined marketing and design vision with clients for all types of graphic design projects.• Used Clip Studio Paint to create images and layouts.• Submitted design ideas to plan projects with customers and managers.• Generated digital image files for use in digital and traditional printing.• Adjusted images sizes and selected fonts for advertising projects.• Planned and executed large-scale commission works.• Advertised and reached out using social networking platforms and fliers.• Welcomed in new customers and explained the services provided• Communicated with customers consistently and clearly throughout the production processes.• Managed the production and distribution of artistic goods digitally for physical printing.

• Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.• Monitored playtime to prevent overuse of technology, television or other detrimental influences.• Regulated children's schedules to balance rest, learning and play.• Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.• Discussed household rules, children's progress and routines with parents to foster a stable and structured environment.• Minimized TV and mobile device time by engaging children with games and reading books.• Monitored children's safety and well-being to prevent accidents and falls.• Read a variety of books to children to promote language development skills.• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.• Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.• Cared for children aged 8 months-4 years, including tasks such as feeding, dressing and directing activities.• Quickly diffused tension between children to promote a healthy exchange of ideas with minimal conflict.