eBay Inc. is an American multinational e-commerce corporation that facilitates consumer-to-consumer and business-to-consumer sales through its website.• Source inventory locally or wholesale to offer competitive prices with consistent profit margins.• Solely maintain quality of service, shipping logistics, and accounting.• Track trends to optimize store performance accordingly.

Curbio is the nation’s leading pay-at-closing home improvement solution for home sellers that want to sell fast and for the most money. We offer a completely turnkey solution, taking care of all sourcing, project management, communication, and acting as the licensed, insured general contractor on all projects. • Solve problems and provide scalable, timely, and accurate responses to issues raised.• Investigate and diagnose technical problems reported by customers.• Troubleshoot issues related to our web and mobile application.• Escalate complex issues to the appropriate teams for further investigation and resolution.• Track and report critical issues (pending or resolved).• Contribute FAQs and articles to the knowledge base.• Communicate customer feedback and suggestions for product improvements.• Build and maintain strong relationships with customers by demonstrating empathy, professionalism, and effective communication.• Collaborate with cross-functional teams, including developers, product managers, and quality assurance, to resolve complex technical issues or escalate problems when necessary.

Coupa is a cloud-based software service that helps businesses manage their spending across procurement, supply chain, and finance. With Coupa, businesses can gain visibility into how they are spending money, identify areas where they can save, optimize their supply chain, and manage liquidity.• Assist industry leaders throughout the procurement process, with a focus on indirect spending as it relates to the supplying companies.• Provide guidance to supplying companies during the entire invoicing process.• Respond to initial inquiries via phone and email, creating and triaging tickets in Salesforce with a focus on prioritizing the highest severities.• Offer ongoing support and training to new and existing team members.• Coordinate internal or case-curated meetings via Zoom, Teams, and Slack.• Consistently meet or exceed metrics to ensure customer, supplier, and company success.• Orient all users of the software suite, custom to their skill level and computer literacy.• Propose solutions to the support management network regarding process optimization.• Engage in a fast-paced live chat environment with efficiency in all areas of expertise.

Lowe's is an American retail company specializing in home improvement. The company operates a chain of retail stores in the United States and Canada.• Ability to operate numerous departments or shifts within store.• Employ up-to-date knowledge of pricing, procedures, merchandise, and upcoming events.• Provide customer advising through all channels of interaction.• Adherence to safety standards and accounting with accuracy.• Engage team members team based on department expertise while building professional rapport.

BDS Marketing helps companies make their products stand out to both retailers and consumers. Targeting consumers at retail locations, the company provides tools and services that encourage retailers to sell, and shoppers to buy client products. Services include channel planning, sales training and assistance, market intelligence, and merchandising.• Set service appointment schedule and perform service calls for clients such as Best Buy, Walmart, Target, Macy’s, Staples, Office Max, Sam’s Club and Costco. • Direct liaison with store/department managers and employees; provide in-store product feature training. Provide market analysis reports.• Create and maintain product displays, ensuring freshness and tidy store shelves for optimum display of products. Assist with special promotions.• Work closely with management in maintaining accurate inventory levels.• Adhere to company quality assurance standards by automating systems, thereby increasing efficiency and reducing error.

Public Storage is an American international self-storage company that is run as a real estate investment trust. It is the largest brand of self-storage services in the US.• Perform a needs analysis with each customer. Educate customers with the features and benefits of products and services so they may make an informed decision.• Build and maintain excellent rapport with customers to promote satisfaction, retention and positive feedback.• Keep inventory, create merchandise displays, and perform maintenance tasks necessary to ensure the property was clean and safe, and enhanced the company’s image.• Reliably handle all aspects of the lease contract agreement with 100% accuracy. • Attend and assist with monthly storage unit auctions.• Collect and post payments, manage the cash drawer, make bank deposits, and assist with accounts receivable collection efforts.

TigerDirect is an online retailer dealing in electronics, computers, and computer components that cater to business and corporate customers.• Regularly achieved an email data capture rate of 133% to 160% of my goal and exceeded sales quotas.• Build ongoing positive relationships with customers to increase likelihood of repeat business.• Emphasize product features based on analysis of customers' needs.• Utilize time when not serving customers, including organizing inventory and maintaining a clean, orderly environment.• Continually maintain knowledge of current sales and promotions, and policies regarding payment, exchanges, and security standards.

Petco Health and Wellness Company is an American pet retailer that sells pet food, products, and services, as well as certain types of live small animals• Cultivate a customer-focused shopping environment by greeting/engaging all.• Advise and assist by assessing specific needs to determine which products and services are most suitable.• Employ suggestive selling techniques to increase store sales and achieve revenue goals. • Continually update training and education about current and upcoming promotions, special services, and new products.• Foster a positive work environment by treating all employees and customers with respect and consideration.• Perform as cashier and see to daily welfare of in-store animals and habitats.• Maintain the integrity and appearance of the store by cleaning, organizing shelves, and ensuring adequate stock.