Worked directly with clients using a CAD program to professionally design a custom built-in solution to meet organizational, aesthetic, and budgetary needs.Attended trade shows and networking events to generate leads and keep up with design trends.Worked directly with homeowners, business owners, home builders, architects, interior designers, and other design professionals to ensure top-notch customer service and client satisfaction from the design period to installation.Developed relationships with home-builders and other industry professionals to get custom units in new builds and remodeled construction. Most notably secured a contract with a homebuilder to install 600+ closets in a new build community in the Denver Metro Area.Responsible for extensive social media presence, including managing my own designer pages across social media platforms as well as assisting the company with the management of our corporate pages.Social Media Management including Facebook and Instagram posts, paid advertising, and generating new and original content.Developed a social media strategy and training course for all designers with the company

Social Savvy Designs started out as a passion project to help other business owners build meaningful social media interactions. While working as a sales and marketing professional for local small businesses, I began to realize that many business owners either did not understand how to properly integrate social media marketing into their business strategy or simply did not have the time. Understanding the value that a proper social media marketing campaign can add to a business, and knowing how affordable it can be, I set our sights on helping small business owners everywhere.

Event coordinator for all events, including planning anniversary parties, open house events, and fundraiser rides for local non-profits. Organized events for up to 250 people.Attended networking events and found, organized, and participated in vendor events to introduce the business to the community.Social Media Management including Facebook and Instagram posts, paid advertising and generating new and original content.Digital marketing including content generation, newsletter generation, and other digital marketing efforts.Website ManagementMaintained and organized reports for all front desk staff to monitor monthly sales, set goals, and increase revenue.

**Seasonal Position during Ski Season**• Took inbound and outbound calls, e-mails, and website chats directly with customers booking their shared shuttles as well as high ticket private charters.• Worked as a partner with large ski resorts and other companies in the ski/snowboard industry to secure contracts for large parties and corporate events.• Collaborated with members of the dispatch team to coordinate running shuttles, handle any delays such as road closures, heavy traffic, and other travel related incidents.• Assisted management with training new representatives as well as implemented new company processes to increase efficiency and profitability.

• Inbound customer service representative handling technical support, accessory and extended warranty sales, and other general questions.• Filed claims through private insurance as well as Medicare/Medicaid.• Worked directly with hospitals, audiologists, and universities to support and educate their Cochlear Implant teams.• Event planning within the company including community fundraisers, picnics, state-wide races, and other vendor events.